Notification not send after migrating application to AWS server

[nurrasyidahabd]

Hello, my application server was migrated to AWS from Dewaweb. After the migration, the notification is not send to users. Is there any possibility that the issue is related to server migration?

[erlangparasu]

Hi, @nurrasyidahabd.. maybe you can try to enable debug response. Then check the firebase log in the laravel.log file.

fcm()
    ->to($recipients)
    // ...
    ->enableResponseLog()
    ->send();

if you like, please share the response log here so we can see the problem.

[nurrasyidahabd]

Hi @erlangparasu, I enabled the log before I posted question here. However, in my laravel.log I don't see anything related to firebase log.

[nurrasyidahabd]

Hi @erlangparasu,

Here's the log that I have. I'm not sure what does "NotRegistered" is referring to.

nurrasyidahabd-kawankoding-laravel-fcm-issue-log.txt

Hopefully you can help. Thank you.

[erlangparasu]

@nurrasyidahabd it looks like the device token that you saved on the server has expired. You have to listen then update the token and re-save the new device token to the server. For android you can read in more detail here: https://firebase.google.com/docs/cloud-messaging/android/client#monitor-token-generation

[erlangparasu]

@nurrasyidahabd
Here is the part of your log:
{"response":"{\"multicast_id\":5482354466318196625,\"success\":117,\"failure\":325,\"canonical_ids\",
it informs that there are several messages that were successfully sent (117) and there were some that failed to be sent (325). The "NotRegistered" errors are caused invalid device token, as I said above.

[nurrasyidahabd]

Hi @erlangparasu ,

Thank you for the reply. I'm still checking on the device token issue. Meanwhile I have another question.

The following code is placed under app/Console/Commands in Laravel:
$status = fcm()
->to($recipients)
->priority('high')
->timeToLive(0)
->data([
'title' => $notif->title,
'body' => $notif->message,
])
->enableResponseLog()
->send();

The code will not run unless I run the php artisan command manually. My question is, is it not running because of invalid device token, or is it because of other issue?

Thank you.

[erlangparasu]

@nurrasyidahabd using command to run it manually is no different than running it through a controller etc. The most important thing is that the configuration is correct.
From the log that you provided, the cause was an expired device token.
But if you don't receive a notification even though you have updated the device token, maybe you can try changing the value of the ->timeToLive(...) options.

[nurrasyidahabd]

Hi @erlangparasu,

My application is trying to send notification to multiple devices. So if let's say a few of them have expired token, while the rest are fine, the issue will still persist?

[erlangparasu]

Yes, it's true that some devices will receive messages and some others will not. Note: this is not a problem with this library, it is a problem with the device token being input.