OS update failed [RESOLVED]

[Placemaster]

Since a few weeks I am not able to update my balena ADS-B device anymore.
It is a raspberry pi 3 and is running Supervisor Version15.0.0 and Host Os Version 4.0.16.
I want to update the system to SV 15.0.2 and Host OS Version 4.1.1. I select i the dashboard summarythe SV and select 15.0.2. It start to apply the update but it always fails.

After that I tried to create a new release which instaled correctly but did not update to newer versions of the SV nor the Host OS.

What can I do to get the latest update installed and working?

[ketilmo]

Hi @Placemaster,

I'm sorry to hear you are having issues updating balenaOS.

To figure out why it's failing, please attempt the following:

1. Head to the Summary tab for the device in your balena dashboard.
2. In the Terminal window, click the Select a target dropdown, then choose Host OS, then click Start terminal session.
3. In the terminal, enter cd /mnt/data/balenahup/, then ls -la`.
4. You will see a list of log files. You can find the most recent one by looking at the timestamps.
5. View the logfile contents by issuing this command: cat upgrade-2.x.sh.xxxxx.log (your logfile name).

Hopefully, this will reveal some clues about what's going wrong. Feel free to share it here, redacting any sensitive or personal information.

[Placemaster]

Hi, I have managed to do the update. In the configuration setting I have activated :Override existing update lock(s) if your app is stuck in an invalid state under an update lock <> After this I was able to perform the update. Now everything is up-to date again. Thanks for reaching out. Best regards, Erwin

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Op 5 nov 2023, om 21:44 heeft Ketil Moland Olsen ***@***.***> het volgende geschreven: Hi @Placemaster <https://github.com/Placemaster>, I'm sorry to hear you are having issues updating balenaOS. To figure out why it's failing, please attempt the following: Head to the Summary tab for the device in your balena dashboard. In the Terminal window, click the Select a target dropdown, then choose Host OS, then click Start terminal session. In the terminal, enter cd /mnt/data/balenahup/, then ls -la`. You will see a list of log files. You can find the most recent one by looking at the timestamps. View the logfile contents by issuing this command: cat upgrade-2.x.sh.xxxxx.log (your logfile name). Hopefully, this will reveal some clues about what's going wrong. Feel free to share it here, redacting any sensitive or personal information. — Reply to this email directly, view it on GitHub <#88 (comment)>, or unsubscribe <https://github.com/notifications/unsubscribe-auth/AAHRA3E5E25ZFSX4EF6PBP3YC73C7AVCNFSM6AAAAAA62ZXFSGVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMYTOOJTHA2DANZRGY>. You are receiving this because you were mentioned.

[ketilmo]

Hi @Placemaster,

It's great to hear that you were able to resolve the problem. Thanks for sharing your solution, too. Happy feeding!

Kind regards,
Ketil