bug(windows): Keyman 'freezes' not responding when installing Shaw QWERTY
Opened this issue · 1 comments
Describe the bug
See Original post: https://community.software.sil.org/t/keyman-freeze-when-installing-keyboards/9021/2
When installing the Shaw QWERTY keyboard using the Keyman Configuration when trying to install and associate the language with the Keyboard Keyman freezes.
Reproduce the bug
Steps copied from the original post:
Open Keyman
This is for the “Install Keyboard” route:
I choose the .kmp keyboard file I want to install and open
“Install Package” popup appears for the Shaw QWERTY keyboard format
I click “Install” with the windows defender shield(icon0 on it
I allow the app to make changes to my device
Keyman Installation instantly freezes
I close the program with task manager and then reopen Keyman
The keyboard is installed into Keyman even though it crashed
I still have to install it to my device so I select the language and click on “Add/remove language”
A large popup appears that says “Add language” and “Close”, and I select “Add language” and then the right format, then I click “Ok” to add it
The “Installing Language” popup appears and immediately everything freezes, but this time the language is not installed to my device
Expected behavior
Keyboard and language install.
Related issues
No response
Keyman apps
- Keyman for Android
- Keyman for iPhone and iPad
- Keyman for Linux
- Keyman for macOS
- Keyman for Windows
- Keyman Developer
- KeymanWeb
- Other - give details at bottom of form
Keyman version
17.0.??
Operating system
Windows 11
Device
No response
Target application
No response
Browser
No response
Keyboard name
Shaw QWERTY
Keyboard version
No response
Language name
No response
Additional context
No response
I have had a video call with the user who raised the issue. It really does seem that installing en-Shaw-GB causes Keyman to 'freeze'. Unable to reproduce locally. The next step maybe to have a target debug build for the user to use and capture more information.