UltraKiss Portal can take a long time to respond to a URL access request
kisekae opened this issue · 2 comments
Sometimes a request to download a KiSS set from the internet takes over 10 seconds to respond. At other times the download progress indicator shows immediately.
Suggest a wait screen be shown with an option to cancel the download request if no response is received.
The problem appears to be a temporary STW (Stop The World) hang by Java. The hang condition resolves on its own. A notice is provided on the download screen to warn of a potential wait. No processing can take place during this time.
Effective with UlltraKiss 3.7.4 released June 22, 2024, a non-modal dialog prompt is issued to advise that a wait may be necessary before the system responds. The request can be cancelled if the system fails to respond.
I now believe this is not an STW hang but rather is a delay in the remote website responding to a connection request. Some websites do not exhibit the delay.