Error after generation

[testlorenzospa]

Hello.

I have this issue.
When I try to generate an image or a pdf, in the output of the generated file I can read this string

{"code":30000000,"message":"worker run process failed.job request timed out","data":null}

What type of error is this? What can I do to solve it?

Thanks.

[lampnick]

Hello.

I have this issue. When I try to generate an image or a pdf, in the output of the generated file I can read this string

{"code":30000000,"message":"worker run process failed.job request timed out","data":null}

What type of error is this? What can I do to solve it?

Thanks.

Maybe worker pool full or the job to process to long.