leegeunhyeok/react-native-zendesk-messaging

Crash when pulling down on dropdown modal with tablet

michelob-nelson opened this issue · 3 comments

michelob-nelson commented

Describe the bug
When presented with a dropdown select for a field entry in the bot flow, on mobile, a discard changes option will appear. On tablet, it crashes.

Expected behavior
A discard changes option to appear.

Environment (please complete the following information):

  • Platform: iOS
  • React Native Version [e.g. 0.71.6]
  • React Native Zendesk Messaging package Version [e.g. 0.1.2]
RPReplay_Final1696616319.MP4
bug.mov
leegeunhyeok commented

Hi, @michelob-nelson.

Can I check the logs in the XCode? It seems to be an internal SDK issue.

  • 👍1
michelob-nelson commented

Here is the only logged error:

Screenshot 2023-10-10 at 8 29 31 AM

leegeunhyeok commented

It seems to an internal issue of SDK(0.1.2 => using SDK 2.8.0 as default). Please report this issue to Zendesk Community. I'll follow this issue up too.

  • 👍1