leegeunhyeok/react-native-zendesk-messaging

Can't upload file in conversation

PetrVasilev opened this issue · 1 comments

PetrVasilev commented

Describe the bug
When user press icon with attachments and press "Upload a file", app requests audio and video permission. Then when user allow permission there is error "To send attachments you need to allow permissions in your settings". I tried to add permissions like READ_EXTERNAL_STORAGE but it does not work.

To Reproduce
Steps to reproduce the behavior:

  1. Open app and open chat
  2. Press attachments icon
  3. Press "Upload a file"
  4. Allow audio video permission
  5. See error text

Expected behavior
When user press upload a file, app opens document picker and user select document or photo and send it to chat

Screenshots
Screenshot 2024-02-12 at 18 00 21
Screenshot 2024-02-12 at 18 00 35
Screenshot 2024-02-12 at 18 00 47

Environment (please complete the following information):

  • Platform: Android
  • React Native Version 0.70.8
  • React Native Zendesk Messaging 0.2.1
stale commented

This issue has been automatically marked as stale because it has not had recent activity. It will be closed if no further activity occurs. Thank you for your contributions.