libdyson-wg/ha-dyson

When the try dyson account login, error "Unknown error occurred"

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Hello,

I tried to log in with my official Dyson account.
But I saw the error message as below.
Unknown error occurred

  • Add-on Version 1.3.11

Have you experienced any recent problems with the ability to log in directly to your account and bring up entities?
I'm curious about the solution.

Thank you :)

I solved the problem first in the following way.

  • App Version Downgrade (1.3.11 → 1.3.7)
  • Add a device after searching for a product
  • Update app after normal login verification (1.3.7 → 1.3.11)
  • Add a device after searching for a product

However, it seems that the entities of all products are not imported.
Only the On/Off switch has been added as a component, and it seems that the fan speed and other information cannot be accurately imported.

When you click on the entity, the following functions were possible on the details screen.

  • Change preset mode (Auto & Normal)
  • Change of direction (Forward & Reverse)
  • Rotation settings (Yes & No)

My device is TP-07 and when registering the device, the local IP address was also set up well.

Hi there @lux150! Sorry for the slow reply here. Are you still not seeing the other entities on the TP07 in the related Home Assistant device page?