/service-qa-baseline

A set of Common Service Quality Assurance Baseline Criteria for Research Projects

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A set of Common Service Quality Assurance Baseline Criteria for Research Projects

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Motivation

Service development, provisioning, operation and integration into large scale production infrastructures often suffers from a lack of quality assurance realization. This might result from the fact that the different actors involved are either not aware of the benefits that applying quality practices bring along, or not keen to adhere to them as they might increase the burden of service deployment, operation and management. Thus, the main purpose of this document is to provide a lightweight and practical approach to educate and, ultimately, achieve quality of those services, such as their stability or functional suitability..

The Common Service Quality Assurance Baseline Criteria establishes the minimum viable set of quality requirements provides an initial approach to Service Quality Assurance, meant to be applied in the integration process of the services existing under the EOSC-Synergy project, which eventually will be accessible as part of the EOSC offerings. In order to discern among them, the RFC 2119 convention is used throughout the document, thus adding adequate information about the criticality of each requirement.

A citable version of this manuscript is available at https://digital.csic.es/handle/10261/214441

Open Collaboration

The current baseline has been elaborated based on the first-hand experiences extracted from several European-funded research projects for service provisioning, operation and integration into large scale production infrastructures. We aim to consolidate the quality guidelines as a reference point for current and future research infrastructures, setting a path for sustainability and knowledge transfer. This goal can only be achieved through a open and collaborative effort. Consequently, any contribution is welcomed and will be considered for inclusion.

Please check our contribution guide.

Copyright Notice

Copyright © Members of the EOSC-Synergy collaborations, 2019-2020.

License

License: CC BY-SA 4.0

The Common Software Quality Assurance Baseline Criteria is licensed under a CC-BY SA 4.0. See LICENSE.md.

Acknowledgment

The EOSC-Synergy project has received funding from the European Union’s Horizon 2020 research and innovation programme under grant agreement number 857647.

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