lightspeedretail/webstore

Duplicate category created in Web Store when original category get renamed at LSOS

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We noticed duplicate category names are getting generated when the original category get renamed at LSOS end. Categories are supposed to be unique across the web-store, but I have noticed 2~3 duplicates for each category that had been renamed.

It appears that SOAP connector is unable to locate the original record so it create new duplicate category instead of updating it.

ottaz commented

Hi @senguttuvang,

Be sure that you re-assign these new or renamed categories to your products inside LSOS. Any product that still has one of the old categories will force Web Store to keep that category alive.