[BUG] Titulky.com do not use the login provided

[Drone971]

Is there an existing issue for this?

• I have searched the existing issues

Current Behavior

I supplied my login info when setting up my Titulky.com provider. This login is VIP at the Titulky.com site and has no download limit. When trying to use the provider it does not download the subtitles and it will throttle the provider for 24h.

Error message:
Throttling titulky for 11 hours, until 23/05/22 22:00, because of: DownloadLimitExceeded. Exception info: 'Subtitles download limit has been exceeded'

after i recieved this message in the log i manually in web browser tried the login on the site and i was able to download the subtitle file manually.

Expected Behavior

Titulky.com do not ignore login info and is using supplied credentials to download subtitles.

Steps To Reproduce

1. Setup titulky.com provider with your login info
2. Download at least 10 subtitle files from this provider
3. When using to download 11th file, the download will be throttled and you will find a log message stating that the download limit for 24h have been reached
4. Optional - use the same login info in web browser to download the subtitle file to confirm the login and account validity

Environment

- OS: ADM (linux based OS for asustor NAS devices)
- How docker service was installed:
I manually created new container in docker through portainer app. I used linuxserver/bazarr:latest. After that i mapped my volumes and /config and /movies and used PUID and PGID corresponding to my admin account. I forwarded a port in this docker so that i can access the bazarr app.

CPU architecture

x86-64

Docker creation

I manually created new container in docker through portainer app. I used linuxserver/bazarr:latest. After that i mapped my volumes and /config and /movies and used PUID and PGID corresponding to my admin account. I forwarded a port in this docker so that i can access the bazarr app.

Container logs

22/05/2023 10:57:15|INFO    |root                            |Using opensubtitles again after 10 minutes, (disabled because: Unauthorized)|
22/05/2023 10:57:16|INFO    |root                            |Throttling opensubtitles for 10 minutes, until 23/05/22 11:07, because of: Unauthorized. Exception info: None|
22/05/2023 11:04:05|WARNING |retry.api                       |HTTPSConnectionPool(host='www.podnapisi.net', port=443): Read timed out. (read timeout=10), retrying in 5 seconds...|
22/05/2023 11:06:52|INFO    |root                            |BAZARR throttled providers have been reset.|
22/05/2023 11:07:05|INFO    |root                            |Throttling opensubtitles for 10 minutes, until 23/05/22 11:17, because of: Unauthorized. Exception info: None|
22/05/2023 11:07:27|INFO    |root                            |Throttling titulky for 11 hours, until 23/05/22 22:00, because of: DownloadLimitExceeded. Exception info: 'Subtitles download limit has been exceeded'|
22/05/2023 11:07:27|ERROR   |root                            |BAZARR No valid Subtitles file found for this file: /media/Movies/Mission to Mars (2000)/Mission.To.Mars.2000.1080p.BluRay.x265-RARBG.mp4|'NoneType: None'|

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[Roxedus]

Not a container issue, report to directly to Bazarr.