lmstudio-ai/.github

LM Studio 0.2.17 does not start on Windows 11

ramigb opened this issue · 11 comments

ramigb commented

Hello,

I do not require a fix my self but I thought I'd write it here so if someone else is having the problems the developers are aware of it.

OS: Windows 11 Pro
Issue: LM Studio 0.2.17 does not start and does not show any UI
Tried restarting the machine -incase something was wrong with my current session- but it did not fix it.

I personally fixed this by uninstalling and installing 0.2.16 and from within it downloaded 0.2.17 and it worked! a "fresh" installation of 0.2.17 was not working on my Windows 11. I hope this helps someone.

Kheiden commented

0.2.17 doesn't work for me on Windows 10 Pro.

yagil commented

Hi @Kheiden, can you please share what exactly is happening in your case?

Kheiden commented

Unfortunately there isn't much detail to share. I install 0.2.17 for Windows 10 Pro, try to open the app, and there is no indication that the app has opened. There is no entry related to this application in the Event Viewer.

I'm unable to locate 0.2.16 for Windows, so I'm unable to attempt the step mentioned in #33 (comment)

ramigb commented

@Kheiden this worked for me https://releases.lmstudio.ai/windows/0.2.16/latest/LM-Studio-0.2.16-Setup.exe I just followed the current path scheme and changed versions so I believe you can go to 15 even

Kheiden commented

Ah thanks for the URL. I confirm that downloading this version and upgrading to 0.2.17 worked for me.

yagil commented

For those running into this issue, please let us know whether you are on Windows pro vs. not. Thanks!

Savsu commented

I am having the same issue on Windows 11 pro. I try to start Lm studio and it crashes.

hanzoro5 commented

I got a black window after a flash of a normal screen. LM Studio used to run fine on my laptop in version 0.2.23, but I got this issue after the update to 0.2.24.
Operating System: Windows 11 Home Single Language 64-bit (10.0, Build 22621) (22621.ni_release.220506-1250)
Card name: NVIDIA GeForce RTX 4070 Laptop GPU
Driver File Version: 32.00.0015.5585 (English)
Driver Version: 32.0.15.5585
This is log from event viewer.
`
Fault bucket 1982102494784036620, type 4
Event Name: APPCRASH
Response: Not available
Cab Id: 0

Problem signature:
P1: LM Studio.exe
P2: 0.2.24.0
P3: 64aed3f2
P4: LM Studio.exe
P5: 0.2.24.0
P6: 64aed3f2
P7: c0000005
P8: 000000000183c308
P9:
P10:

Attached files:
\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.93dcf220-fdda-4053-9d3a-bc6b5ad18835.tmp.mdmp
\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.bff5a8ac-1869-43a4-8921-5484e03ba931.tmp.WERInternalMetadata.xml
\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.de5a930c-4e33-4e62-b89c-0fab0c9ec9dc.tmp.csv
\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.e868007b-61f0-4f24-a359-4f5cc6164315.tmp.txt
\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.5f0f3e7b-90e1-4581-8c3e-24d93e3b54a2.tmp.xml

These files may be available here:
\?\C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_LM Studio.exe_9a6e2bd67a6d7f1b38dcd3a62c31ed8532ee6c8_ec62eb04_7b351f2c-4ac6-4b4d-909c-f0242f350e67

Analysis symbol:
Rechecking for solution: 0
Report Id: 909bd734-54b8-4afb-adc0-34c245e9bec8
Report Status: 268566528
Hashed bucket: e58e122125c0c46c2b81d7b7a6049f0c
Cab Guid: 0
`