lostindark/DriverStoreExplorer

unknown driver not removable

Osahashi opened this issue · 5 comments

In my system there is a driver that I cannot remove and cannot assign.

Have also tried older versions of Rapr, these also cannot remove the driver. I tried to remove the driver in Safe Mode, this was not possible. In the registry I only find references to the driver, but not what uses the driver, also the ClassGuid I can not find. I do not know what in my system uses this driver.

Rapr.log
i2chkburn.zip

Rapr uses Windows API to delete the driver package. If the API fails, it fails.
Looking at the log, the inf file is not oem*.inf, which is not considered third party drivers. Not sure how it gets to the system.

You can try use pnputil to delete the driver package.
pnputil /enum-drivers
and then
/delete-driver <oem#.inf> [/uninstall] [/force] [/reboot]

I have searched
pnputil /enum-drivers,
pnputil /enum-devices /drivers and
pnputil /enum-devices for it, the driver is not there.

That might just be a bug of the DISM API that Rapr is using. Seems like it is incorrectly treat this inbox driver as third party driver.

I found out that the driver somehow belongs to the MSI Gaming App, I had installed the tool a few weeks ago but found out that it doesn't work anymore because it is now outdated for current Windows versions. Actually, I had uninstalled the program and went back to MSI Afterburner.

I use the REVO Unistaller Pro, without knowing it, the MSI Gaming App was listed there as monitored, whatever that means, I don't use that feature. I then removed the program from monitoring and searched for remnants of MSI Gaming App, but found nothing and also removed + installed MSI Afterburner clean.

Unfortunately, it did not change anything in my situation. The driver is still displayed on Rapr and is not removable. Also cleaned up the system with Cleanmgr+, searched for viruses, etc.

The last thing I could do would be to delete the driver manually in the directory, but for that I would first have to take over the rights and then hope nothing happens.

I have taken over the folder and deleted the driver manually, so far I have not noticed any negative things by deleting the driver

So I close the ticket here