magespecialist/m2-MSP_SMTP

unable to recieve email after using this module .

Closed this issue · 3 comments

samairali commented

Unable to receive email even i am not receiving email in spam . no code error nothing everything is fine but still not working . i am using magento 2.2.6 . is it compatible with it ?

giacmir commented

Hi @samairali
we haven't tested it with 2.2.6 yet, but we have several projects up to 2.2.5 using it.

Have you tried to activate the debug mode? Look at var/log/smtp.log, is there something useful in that file?

samairali commented

http://prntscr.com/l0a4dp
here is the screenshot please check if you got something . after installing the module we get some view on admin ? i just installed the module .

giacmir commented

Looks like the remote server responded with "Incorrect authentication data", probably the credentials you entered for the account are wrong.

I suggest you to follow these steps:

  1. double check the credential you entered in the admin panel
  2. try to log in to the same account with an email client or telnet
  3. try to configure Magento to use another account and see if it works.

I'm closing this since it does not appear to be a module issue.