Is this service still active?

Question

Is this service still active?

Closed this issue 4 years ago · 3 comments

I've contacted your support 3 times over the past two months and no response. It seems that you are updating your repos though, so just no support? I'm a paying customer on behalf of a company I work for.

Answer 1 · 2020-11-29T16:47:04.000Z

Hi, sorry for the delay. YES we are still active. We have had problems with the current global situation so we appreciate your patience.

Answer 2 · 2020-11-29T16:48:48.000Z

@jackmahoney thanks for responding and for the good news. I have opened a ticket through Zendesk; I can’t share here unfortunately as some code belongs to my company.

Answer 3 · 2020-11-29T16:50:20.000Z

Thanks for understanding. I will look right now