Unable to retrieve connected devices. Ensure iTunes is installed and can detect your device(s).
sinfulz opened this issue · 0 comments
sinfulz commented
I have an iPhone 13 Pro Max on iOS 16.6 using Windows 10 and I am receiving the below error:
I have been using this software for months and this error message randomly appeared today.
Things I've tried:
- Rebooting my iPhone & Windows 10 laptop
- Pressed the "Clear Trusted Computers" option on my iPhone and re-trusted the iPhone
- Ensured iTunes is installed and can detect my iPhone
Cheers.