play error
spartero opened this issue · 8 comments
I just installed the app through the tv's developer mode. The app opens perfectly, I can access it with my username and password, I see my stories, my favorite series, everything is perfect. But when I hit play any chapter, it doesn't play and gives this error:
No streams to load. Error: No strams to load, at file:///media/developer/apps/usr/palm/applications/com.crunchyroll.webos/scripts/main.js:5089:31 at setp
(file:///media/developer/apps/usr/palm/applications/com.crunchyroll.webos/scripts/main.js:4888:23) at Objet.next
(file:///media/developer/apps/usr/palm/applications/com.crunchyroll.webos/scripts/main.js:4869:53) at fultilled
(file:///media/developer/apps/usr/palm/applications/com.crunchyroll.webos/scripts/main.js:4860:58) at
Could you tell me what I'm doing wrong? How can I fix it?
thank you
@spartero please provide a bit more details to help debugging...
- Do you watch episodes in what audio language?
- Do you watch episodes with what subtitles?
- What anime/season/episode are you trying to watch?
I get the same error. I tried to watch the first episode of Shangri-La Frontier with German audio without subtitles. On the browser I can start the episode.
Thanks for answering, I will answer you
- Do you watch episodes in which audio language?
In cronchyroll preferences, I have Spanish from Spain activated, but I have tried all the options available in the app and it always gives the same error
- Do you watch episodes with what subtitles?
In Cronchyroll preferences, I have Spanish Spanish substitutions activated
- What anime/season/episode are you trying to watch?
In all episodes and seasons of Log Horizon and in The Daily Life of the immortal king
@mateussouzaweb I didn't have much time to test, but the episode started now. Thanks for your work!
Good afternoon, yesterday it got complicated and I couldn't check the new version of the app. The videos are loaded, but the Spanish substitutes are not loaded, which I have defined in the platform's preferences. If I go to any other anime. If it is not available in Spanish, they activate the Spanish subtitles. But in the two animes, indicated above, even though I change the options that appear in the app, when the anime is selected. I can listen to the anime in the different languages that are available, but the substitutes are not loaded. El mar, 6 feb 2024 a las 7:08, Oudstand @.>) escribió:
…
@mateussouzaweb https://github.com/mateussouzaweb I didn't have much time to test, but the episode started now. Thanks for your work! — Reply to this email directly, view it on GitHub <#33 (comment)>, or unsubscribe https://github.com/notifications/unsubscribe-auth/AJ2UKOZDOVHISFWFZP67MUTYSHCG3AVCNFSM6AAAAABCMTZ4CCVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMYTSMRYHA2DOOBVGI . You are receiving this because you were mentioned.Message ID: @.>
That is expected until the app gets support to select stream audio / subtitle. I found out that the stream with subtitles is not always available, so that is what triggered the error and the only fix was to use the stream without subtitles. A future app version should improve this...