mattermost/mattermost-plugin-jira

Attachment Size Limit of 10 MB

pampersrocker opened this issue · 4 comments

pampersrocker commented

Apparently the plugin has some hardcoded limit for attachments when creating or attaching a message from Mattermost to Jira.
When trying to do so with an attachment bigger than 10MB, the jira bot responded to me with:

Failed to attach to issue: BER-416, file: Marvin_2023-09-26 18-58-34.mp4. Please notify your system administrator.
Maximum attachment size 10Mb exceeded, file size 17.1Mb

Our Mattermost installation has a configured attachment limit of 100MB and for the Jira Cloud instance it has the default 1GB attachment limit, so I am not sure where this 10 MB limit is coming from.

The file can be attached to the Jira Ticket manually without any problems.

Mattermost Version: 8.0.1
Jira Plugin: 4.0.0

raghavaggarwal2308 commented

@pampersrocker Are you using a cloud server or a on-prem Matermost instance?

pampersrocker commented

This is on a on-prem instance

raghavaggarwal2308 commented

@pampersrocker There is config setting for the Jira plugin i.e. MaxAttachmentSize. You can configure it in the server's config file. Please let me know if you can any issues regarding the same.

// Maximum attachment size allowed to be uploaded to Jira, can be a
// number, optionally followed by one of [b, kb, mb, gb, tb]
MaxAttachmentSize string
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pampersrocker commented

Thanks, yes this seems to fix it.

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