Attachment Size Limit of 10 MB
pampersrocker opened this issue · 4 comments
Apparently the plugin has some hardcoded limit for attachments when creating or attaching a message from Mattermost to Jira.
When trying to do so with an attachment bigger than 10MB, the jira bot responded to me with:
Failed to attach to issue: BER-416, file: Marvin_2023-09-26 18-58-34.mp4. Please notify your system administrator.
Maximum attachment size 10Mb exceeded, file size 17.1Mb
Our Mattermost installation has a configured attachment limit of 100MB and for the Jira Cloud instance it has the default 1GB attachment limit, so I am not sure where this 10 MB limit is coming from.
The file can be attached to the Jira Ticket manually without any problems.
Mattermost Version: 8.0.1
Jira Plugin: 4.0.0
@pampersrocker Are you using a cloud server or a on-prem Matermost instance?
This is on a on-prem instance
@pampersrocker There is config setting for the Jira plugin i.e. MaxAttachmentSize
. You can configure it in the server's config file. Please let me know if you can any issues regarding the same.
// Maximum attachment size allowed to be uploaded to Jira, can be a
// number, optionally followed by one of [b, kb, mb, gb, tb]
MaxAttachmentSize string
Thanks, yes this seems to fix it.