mbegan/Okta-PSModule

Helpdesk Script

AlexNicastro opened this issue · 1 comments

Hello,

I am trying to write an okta script for our helpdesk. I am trying to do the following:

  1. Activate a user
  2. Confirm a user

Once I activate a user I noticed the user goes into Password Reset. I think its cuz the user was in disabled users. I am trying to find a user to test with, I think when i reactivate the user it wont go into password reset. Instead of going into Okta -> Directory -> Directory Integration -> Active Directory -> Import -> 1 Partial Okta User Match Found -> Confirm

Is there a way to confirm a partial okta user in powershell. I appreciate your help and sorry for the newb question.

Thanks,
Alex Nicastro

Hi Alex,

I haven't looked recently but i do not believe there is a way to match/confirm users from the directory import.

That said i think you can get past the issue you are facing but enabling a feature flag in your okta Org.

I don't remember exactly what it is called but you can check with Okta support and I think they will know what you are after. Basically you want reactivated / enabled AD users to automatically confirm. We have this on in our org and it allows me to move past the issue you are facing.