[AI Help] Question: e-mail adresse used with this Mozilla account is already bound to another profile. This account is inactive. Please contac an administrator if you think this is an error

[bugith]

What is the issue with the answer?

I get the same silly answer from AI as I get without : how do I get a way to contact an administrator
Then (Or just before, I can't remember), the AI got an CVA stroke.

How would you categorize this issue?

• The answer is harmful / unsafe.
• The answer is not correct.
• The answer is not helpful.
• The answer is outdated.

What did you ask?

1. L’adresse e-mail utilisée avec ce compte Mozilla est déjà liée à un autre profil.
   Ce compte est inactif. Veuillez contacter un administrateur si vous pensez qu’il s’agit d’une erreur

What did AI Help answer?

Il semble que vous ayez rencontré un problème lié à un compte Mozilla. Pour résoudre ce problème, vous devriez contacter un administrateur pour obtenir de l'aide. Si vous avez d'autres questions concernant le développement web, n'hésitez pas à demander!

What MDN pages did AI Help consult?

• Contact us
• Errors
• Mozilla Firefox
• Reason: CORS disabled
• Mozilla

[caugner]

Hi @bugith, thanks for flagging this answer. 👋

Note that it is the expected behavior that AI Help cannot provide you more information, as the question cannot be answered with MDN content and is outside of the scope of web development.

We have meanwhile improved the handling of these "off-topic" questions:

I'm closing this issue as resolved, given that AI Help is now clearer when it identifies an answer outside web development.