Unable to re-download for iOS 13
keybounce opened this issue · 2 comments
General Information
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MEGA Version: Was latest for iOS 13
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iOS Version(s): 13.7
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Devices/Simulators: iphone 11
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Reproducible? (Yes/No): yes
What happened?
Apple's OS decided to uninstall apps to make room.
I attempted to reinstall from the app store.
I was told I had to upgrade the OS, now iOS 14 was a requirement.
What did you expect to happen?
I expected to re-install the version that works with iOS 13.
I did not expect to get a newer version, just the same version I had before.
Additional info: As far as I can tell, I can only get an app on my iphone by downloading from the app store. There does not seem (as far as I can tell) any other way to get an app on my iphone.
If you do not want to upgrade your OS, you won´t be able to download any new app releases. But you can still keep using and re-download the last compatible app release.
For iOS, you can download the last compatible version from App Store.
If you encounter any issue in the progress, please contact support@mega.nz from your MEGA account email address.