Removes Page Content

Question

Removes Page Content

Closed this issue 6 years ago · 8 comments

Using MChart in Wordpress (https://alabamanurses.org/dashboard/). Latest version installed and site completely up to date. Recently the page with charts shows up white and content is removed. Everything visible on back end. Had to deactivate plugin to make page content visible again. Any fix for this bug?

Thanks!
Travis

Answer 1 · 2018-08-21T20:54:20.000Z

@Discman813 I'd be happy to come up with a fix but this is the first I've heard of this happening. Is there a way I could login to your install to possibly see what might be happening? A staging or dev version of the site is fine too.

Feel free to email me at jamie AT methnen.com

Answer 2 · 2018-08-22T12:40:16.000Z

I did some more toying around and figured it out. Thank you!

Answer 3 · 2018-08-22T14:36:50.000Z

Can you share what the issue was and how you fixed it? I'd love to know.

Answer 4 · 2018-08-22T14:38:49.000Z

Sure thing! I had to install MCharts Highlights Library. Apparently that was a recent change that I missed (and was right in front of me). Without it, it was corrupting the whole page.

Answer 5 · 2018-08-22T14:41:01.000Z

Ah, ok. That makes sense to some extent though it shouldn't have corrupted the whole page. I'll have to look into why that was happening.

I tried to make that need so noticeable but you're the second person I know of who missed it so clearly I failed at that.

Answer 6 · 2018-08-22T14:42:54.000Z

LOL In your defense, I'm really bad about glossing over announcements (pop-up fatigue). I had my partner take a look this morning and he saw it right away.

Answer 7 · 2018-08-22T14:49:21.000Z

Good to hear. I'm sorry about the change being so disruptive, it wasn't something I had much of a choice about if I wanted to get the plugin back on the Wordpress website but I do realize how annoying it is to have that functionality split out into a separate plugin.

Answer 8 · 2019-02-13T15:34:10.000Z

Closing since it's old news now.