microsoft/WSL

wsl update failed: update failed: updating wsl: exit code: 4294967295

JulianHopkins opened this issue · 19 comments

Windows Version

22H2 19045.2130

WSL Version

5.10.102.1

Are you using WSL 1 or WSL 2?

  • WSL 2
  • WSL 1

Kernel Version

5.10.102.1

Distro Version

Ubuntu-22.04

Other Software

Docker 4.29.0

Repro Steps

After installing Docker Desktop for Windows version 4.29.0, during the first launch it tries to update WSL and an error occurs

Expected Behavior

Launching Docker Desktop for Windows version 4.29.0 without error

Actual Behavior

After installing Docker Desktop for Windows version 4.29.0, during the first launch it tries to update WSL and an error occurs:
wsl update failed: update failed: updating wsl: exit code: 4294967295: running WSL command wsl.exe C:\windows\System32\wsl.exe --update --web-download: (c) ��>�@�?�>�@�0�F�8�O� ��0�9�:�@�>�A�>�D�B� (Microsoft Corporation). ��A�5� ?�@�0�2�0� 7�0�I�8�I�5�=�K�.

��A�?�>�;�L�7�>�2�0�=�8�5�: wsl.exe [Argument] [Options...] [CommandLine]
...

Diagnostic Logs

Logs are required for review from WSL team

If this a feature request, please reply with '/feature'. If this is a question, reply with '/question'.
Otherwise please attach logs by following the instructions below, your issue will not be reviewed unless they are added. These logs will help us understand what is going on in your machine.

How to collect WSL logs

Download and execute collect-wsl-logs.ps1 in an administrative powershell prompt:

Invoke-WebRequest -UseBasicParsing "https://raw.githubusercontent.com/microsoft/WSL/master/diagnostics/collect-wsl-logs.ps1" -OutFile collect-wsl-logs.ps1
Set-ExecutionPolicy Bypass -Scope Process -Force
.\collect-wsl-logs.ps1

The scipt will output the path of the log file once done.

Once completed please upload the output files to this Github issue.

Click here for more info on logging
If you choose to email these logs instead of attaching to the bug, please send them to wsl-gh-logs@microsoft.com with the number of the github issue in the subject, and in the message a link to your comment in the github issue and reply with '/emailed-logs'.

View similar issues

Please view the issues below to see if they solve your problem, and if the issue describes your problem please consider closing this one and thumbs upping the other issue to help us prioritize it!

Open similar issues:

Closed similar issues:

Note: You can give me feedback by thumbs upping or thumbs downing this comment.

Logs are required for review from WSL team

If this a feature request, please reply with '/feature'. If this is a question, reply with '/question'.
Otherwise please attach logs by following the instructions below, your issue will not be reviewed unless they are added. These logs will help us understand what is going on in your machine.

How to collect WSL logs

Download and execute collect-wsl-logs.ps1 in an administrative powershell prompt:

Invoke-WebRequest -UseBasicParsing "https://raw.githubusercontent.com/microsoft/WSL/master/diagnostics/collect-wsl-logs.ps1" -OutFile collect-wsl-logs.ps1
Set-ExecutionPolicy Bypass -Scope Process -Force
.\collect-wsl-logs.ps1

The scipt will output the path of the log file once done.

Once completed please upload the output files to this Github issue.

Click here for more info on logging
If you choose to email these logs instead of attaching to the bug, please send them to wsl-gh-logs@microsoft.com with the number of the github issue in the subject, and in the message a link to your comment in the github issue and reply with '/emailed-logs'.

View similar issues

Please view the issues below to see if they solve your problem, and if the issue describes your problem please consider closing this one and thumbs upping the other issue to help us prioritize it!

Open similar issues:

Closed similar issues:

Note: You can give me feedback by thumbs upping or thumbs downing this comment.

The log file doesn't contain any WSL traces. Please make sure that you reproduced the issue while the log collection was running.

Diagnostic information
Appx package is not installed
Found no WSL traces in the logs

/emailed-logs

Diagnostic information
Found '/emailed-logs', adding tag 'emailed-logs'

What does "Appx package is not installed" mean?

/emailed-logs

Diagnostic information
Found '/emailed-logs', adding tag 'emailed-logs'
Diagnostic information
Appx package is not installed

/emailed-logs

Diagnostic information
Found '/emailed-logs', adding tag 'emailed-logs'
Diagnostic information
Appx package is not installed

Thank you @JulianHopkins. Does manually installing the MSI package solve the issue ?

oeon commented

Applying this Windows update allowed me to update to 4.30 docker/for-win#14022 (comment) maybe it will help you too ¯_(ツ)_/¯