microsoft/openjdk

Azure App Service is throwing the error while warming up container never started even if set the WEBSITES_PORT and enabled the WEBSITES_CONTAINER_START_TIME_LIMIT to 7200

pedrolozano opened this issue · 7 comments

pedrolozano commented

Describe the bug
while warming up i had different SIGSEGV errors in 11 containers, all had been deployed and working fine but started failling about 1 week ago. I had tried redeploying 1 of them but didn´t work either. i had tried with different parent pom versions, but still different errors triggered, it works in local fine. it is just after the deployment , in the warming up step while fails.

one sample here:
2024-07-08T19:25:22.136278355Z # SIGSEGV (0xb) at pc=0x00007ea0e9090a72 (sent by kill), pid=126, tid=127
2024-07-08T19:25:22.136462772Z #
2024-07-08T19:25:22.136699193Z # JRE version: OpenJDK Runtime Environment Microsoft-9388408 (17.0.11+9) (build 17.0.11+9-LTS)
2024-07-08T19:25:22.136899611Z # Java VM: OpenJDK 64-Bit Server VM Microsoft-9388408 (17.0.11+9-LTS, mixed mode, sharing, tiered, compressed oops, compressed class ptrs, g1 gc, linux-amd64)
2024-07-08T19:25:22.137099729Z # Problematic frame:
2024-07-08T19:25:22.138007610Z # J 4576 c2 java.net.URL.(Ljava/net/URL;Ljava/lang/String;Ljava/net/URLStreamHandler;)V java.base@17.0.11 (543 bytes) @ 0x00007ea0e9090a72 [0x00007ea0e908fcc0+0x0000000000000db2]
2024-07-08T19:25:22.138222029Z #

Desktop (please complete the following information):

OS & version Linux :
azureLog07082024.log
azureLog05072024.log
Unix 5.15.153.1

MSFT Build of OpenJDK Version:
JRE version: OpenJDK Runtime Environment Microsoft-9388408 (17.0.11+9) (build 17.0.11+9-LTS)

The output from java --version

To Reproduce:
Steps to reproduce the behavior:

  1. Use org.springframework.boot
    spring-boot-starter-parent
    3.3.1-SNAPSHOT
  2. deploy it
  3. wait until sevice stops
  4. send a request to warm it up, the error appears

Expected behavior
A clear and concise description of what you expected to happen.

Screenshots, Logs etc
If applicable, add screenshots, logs to help explain your problem.

Additional context
Add any other context about the problem here.

brianjstafford commented

Hi @pedrolozano. Would it be possible for you to attach a full HotSpot error log file?

  • 👍1
brunoborges commented

@pedrolozano have you opened an Azure Support ticket already? If not, please do.

pedrolozano commented

Hi , thanks for the reply yes the ticket number is : 2407090040000706 i am not sure how i can get that error file but i am trying with this ones:
zip (3).zip
java_error_customeraccountsservice_lw1mdlwk0000HX_98.log.txt
Thanks in advance !

jvano commented

Hi

For any Azure related issue, please open an Azure support request:
https://learn.microsoft.com/en-us/azure/azure-portal/supportability/how-to-create-azure-support-request

This way we can better track and assist you on this case

Thanks,

Joaquin Vano
Azure App Service

brunoborges commented

Closing for now while we look at this through Azure Support channel.

pedrolozano commented

Thanks I received a request to increase the resources (CPU) now is there any way tool or document to compare different options to host Spring Boot apps ? and decide which one to choose ? I was evaluating different ones but charged me on the testing phase. Thanks in advance