Okta push MFA not working after using app wrapper
gv-sothebys-tristan opened this issue · 6 comments
Describe the bug:
My app uses Okta with MFA (Okta Verify) to authenticate user within the app, but after using the app wrapper Okta Verify Push has stopped working, that is it does not register that the MFA push has been accepted. Any ideas what might be the cause?
Expected behavior:
Okta push MFA should be registered as accepted and user should be authenticated within the app.
Screenshots and logs:
- If applicable, add screenshots to help explain your problem.
Smartphone (please complete the following information):
- Device: iPhone 12
- OS: iOS 15.4.1
Intune app wrapping tool (please complete the following information):
- What version of the wrapper are you using? Are you using the latest version? 15.4.0 (latest)
- What platform is your app based in (Java, Xamarin based, Cordova, etc)? React Native
Hey @gv-sothebys-tristan, it seems you are using your own authentication method. You can refer to this article for more details: App initiated authentication
Could you try setting SafariViewControllerBlockedOverride to true in the IntuneMAMSettings dictionary in your Info.plist file?
Here's the article for specifying arguments in the Info.plist file for app wrapper: Input arguments
Hey @gv-sothebys-tristan, You can send me the logs and videos at vigavadi@microsoft.com
Hey @gv-sothebys-tristan, You can send me the logs and videos at vigavadi@microsoft.com
Great! I have sent you an email (from:tristan.frantz.consultant@sothebys.com) 👍
@gv-sothebys-tristan Could you also include logs which can be collected as mentioned here Collecting Logs?
@gv-sothebys-tristan Thanks for the logs. Unfortunately, Okta is not supported with MSAL which is what the app wrapper uses for authentication.
Closing this since Okta is not supported with MSAL.