Remove/Handle classic Zendesk Web Widget Snippets
Closed this issue · 2 comments
asadali145 commented
Expected Behavior
- Checkout page loads.
Current Behavior
- We were using the classic Zendesk help widget.
- Customer support changed some settings to use the new widget.
- We had some custom snippets for the Classic Help Widget.
- The new Widget does not support Classic Widget snippets.
Steps to Reproduce
- Visit the checkout page on RC or locally.
- Check that a blank page loads.
- Check the console for the failed API call.
Possible Solution
- Add exception handling while using the API call.
OR - Remove the classic web widget snippets.
Additional Details
More details in this Slack Thread
cachob commented
@asadali145 this can be closed right because we deployed the changes needed for the chatbot?
asadali145 commented
@asadali145 this can be closed right because we deployed the changes needed for the chatbot?
Yes, we can close this.