mojira/helper-messages

Translate message for language module

Closed this issue ยท 1 comments

Moved from mojira/arisa-kt#168

Currently, the language module is only in its testing phase. For when the module actually goes live, we should prepare the message that the bot uses when closing tickets not in English.
These messages should probably be translated to other languages too, for further convenience. We can translate to some languages ourselves (at least Spanish and German), but perhaps some Crowdin proofreaders might want to help out as well (cc @bemoty).

The current message for human moderators is this one:

*Thank you for your report!*
Thank you for taking the time to report a bug. Unfortunately we are only able to accept bug reports in English since it is the common language used on this tracker.

You are welcome to create a new ticket about your issue in English. You can use an online translator, if it helps.
However, we recommend making use of the [*+search feature+*|https://bugs.mojang.com/issues/] before writing a new bug report, as it's very likely that someone else already reported your issue before.
If you find an existing ticket about your issue, you can add a vote and any new information to it instead of reporting it yourself.

Please note that this bug tracker is not for support. If you have a payment issue or an issue with your account, please use the *Customer Support* link below.

*Quick Links*:
๐Ÿ““ [Issue Guidelines|https://help.mojang.com/customer/portal/articles/801354-writing-helpful-bug-reports-for-minecraft] -- ๐Ÿ’ฌ [Community Support|https://discord.gg/58Sxm23] -- ๐Ÿ“ง [Customer Support|https://help.minecraft.net/hc/en-us/requests/new] -- โœ๏ธ [Feedback and Suggestions|https://feedback.minecraft.net/] -- ๐Ÿ“– [Game Wiki|https://minecraft.gamepedia.com/Minecraft_Wiki]

I propose that the "Quick links" are not translated because most links link to sites that are only in English. (Also note that Arisa is missing the "Feedback and Suggestions" link that was added to helper-messages recently; see also #139)

Before translating the message, perhaps it should be adapted in some way to make it more clear that the message comes from a bot, not from a human.

Currently, all bot messages have the following beneath the quick links:

~{color:#888}-- I am a bot. This action was performed automagically! Please report any issues in [Discord|https://discordapp.com/invite/rpCyfKV] or [Reddit|https://www.reddit.com/r/Mojira/]{color}~

Perhaps this message should be translated as well, but where should it be placed then?


This issue is for tracking progress on this rather long-term task:

  1. Define what the message should say in English (in what way it should differ from the message used by humans, if at all)
  2. Decide how the message should incorporate both the English and the translated message
  3. Translate the final message into different languages

Duplicate of #78