Combine messages 'contact-support' (MCPE) and 'account-issue'
Closed this issue · 2 comments
For MCPE there are currently two messages for account issues:
contact-support
:
helper-messages/assets/messages.yml
Lines 206 to 214 in 043756d
account-issue
(used for other projects as well):helper-messages/assets/messages.yml
Lines 57 to 73 in 043756d
Maybe it would make sense to remove the MCPE specific contact-support
message and include the following in account-issue
:
- Also for billing
- Use "Mojang Customer Support" instead of only "Customer Support" (see also #93)?
In case this gets resolved before #93, I think we should keep Customer Support, as that's what we usually use.
Other than that, I see no reason to have them seperated, as billing issues are always for Customer Support, not just in mcpe.
It would be clearer if this were labeled as either "Customer Support" or "Mojang Support" in the selection list to more clearly distinguish it from "Technical Support Issue" (which could be shortened to just "Technical Support").