Frequent failures (NetworkError) viewing Releases in staging admin ui

Question

Frequent failures (NetworkError) viewing Releases in staging admin ui

Closed this issue 2 years ago · 6 comments

https://balrog-admin-static-stage.stage.mozaws.net/releases frequently (always?) fails with "Error contacting Balrog backend: Error: Network Error. Are you connected to the VPN?"

I do not see the same problem in production.

Answer 1 · 2022-01-19T22:23:25.000Z

Any relation to #1737 ?

Answer 2 · 2022-01-19T22:25:01.000Z

There are errors in sentry for staging-admin: AttributeError: 'Request' object has no attribute 'transaction'

Answer 3 · 2022-01-19T22:34:56.000Z

That is happening in complete_request(), and request.transaction should have been set in setup_request(), so it's not obvious what could be going wrong.

Answer 4 · 2022-01-20T10:13:59.000Z

Do you see anything in the devtools network tab when this happens? For some reason it loads just fine here.

Answer 5 · 2022-01-20T17:00:15.000Z

I guess it fixed itself? I can no longer reproduce.

Answer 6 · 2022-01-20T17:18:00.000Z

ahal initially experienced this problem. jcristau noted that ahal needed to be added as a balrog user on stage and fixed that. Was that related to the NetworkError, or confused with it, or...?

Anyway, seemed to be a temporary condition.