address already linked in another profile
yecril71pl opened this issue · 2 comments
I have a support account and a Firefox account using the same e-mail address. I cannot log in to support. I get the following message: The email used with this Firefox Account is already linked in another profile.
Sorry for the delay @yecril71pl! Are you still experiencing this problem? I assume you're using the same email that you show in your GitHub profile?
I have switched my main address to the one with which I had registered my Firefox profile and I am able to log in now. However, this is suboptimal for me, I would prefer to use the address I had used before profiles were created. I cannot do that because when we add a secondary address to a profile, we do not check that the address has not been used for support before — and then this address gets effectively disabled, to much frustration of its owner.