Problem with Sparkasse Salem-Heiligenberg
749 opened this issue · 2 comments
Hi
I am just testing out this library. It seems to be working with my personal account @volksbank Überlingen. However the account of my Company @Sparkasse Salem-Heiligenberg won't work.
I have enabled debugging and the system seems to think the username or password is wrong.
But I have double and tripple check the password.
Also using the dev-master branch from github did not change the issue.
So I tried out the demo user and password the bank provides and it does get past the logon stage. It does error out soon after, because the demo account was not enabled yet, but that is to be expected as the account gets reset every couple of hours.
I now suspect that it may be an Encoding issue, as our password does include an Umlaut character (ÄÜÖ). Maybe my server is sending the umlaut using the wrong encoding. However I have not been able to find out what the correct encoding could be.
We have changed the password to something that does not have Umlaut-Characters and it still does not work.
I have also asked the bank for support, but not received any answer so far.
Resolved: The Password we wrote down had 6 letters but the website of the bank only accepts 5 letters. so obviously it could never be the correct password if we send it an additional character.