pms-elastic-transcode issue debug

[ChaosInTheCRD]

Hi kube-plexers!

I have deployed using helm, along with 2 pvc's, 1 for the configs and the transcoding to sit in, and the other for the content libraries.

I am currently experiencing some issues in a couple of scenarios... and I'm wondering if anyone knows how I should tackle them.

• When trying to run a file with transcode, it works all the way down to 720p 3MBps... but then at 2MBps it fails to transcode and just hangs in the web player with no error.
• mkv files don't seem to work at all, no matter whether playing original quality or attempting a transcode (edit: they actually do, but exclusively on mobile devices 🤔)
• When I initialize a transcode, the 'pms-elastic-transcoder' pod is spun up, but when I get pods in kubectl, they don't seem to die when the transcode job has finished. Why might this be?

I would love to be a part of this project, so if anyone can help me out, so I can gain a better understanding of how the elastic-transcoder functions, that would be great.