Error: Could not find or load main class org.neo4j.etl.rdbms.Support
benmadin opened this issue ยท 17 comments
Hi,
Using:
Neo4j Desktop Version: 1.3.10
Neo4j Instance: 4.1.3-enterprise
running on Mac OSX Catalina
I have uninstalled and reinstalled but keep getting the error message above when I try to connect to a postgresql instance.
I'm not adequately java savvy to even know where that class should be, sorry, or how to replace it?
cheers
Ben
can you share a screenshot of the error?
I am getting the same error.
Using:
- Neo4j Desktop Version: 1.3.9
- Neo4j Instance: 4.0.4-enterprise
It won't help (I suspect) for me to post another screenshot, but I did find:
[2020-10-28 09:12:30.022] [info] Executing '/Users/benmadin/Library/Application Support/Neo4j Desktop/Application/distributions/java/zulu8.48.0.53-ca-jdk8.0.265/bin/java, -cp, /Users/benmadin/Library/Application Support/Neo4j Desktop/Application/graphApps/_global/neo4j-etl-ui-1/dist/neo4j-etl.jar, org.neo4j.etl.util.FileUtils, getimportfolder'
[2020-10-28 09:12:30.328] [info] Process [3702] exit with code '0', signal 'null'
[2020-10-28 09:12:50.160] [info] [1] Online check request: https://dist.neo4j.org/neo4j-desktop/win/latest.yml
[2020-10-28 09:12:51.456] [info] [1] Online check response: 200 version: 1.3.10
file
[2020-10-28 09:12:55.948] [info] Executing '/Users/benmadin/Library/Application Support/Neo4j Desktop/Application/distributions/java/zulu8.48.0.53-ca-jdk8.0.265/bin/java, -cp, /Users/benmadin/Library/Application Support/Neo4j Desktop/Application/graphApps/_global/neo4j-etl-ui-1/eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.eyJpYXQiOjE2MDM4NDc1NDgsImV4cCI6MTYwMzkzMzk0OH0.65EFjpAfm3JiA53O4fWk21l9DWOaTxXOaQ8zwdGh5Bw/dist/neo4j-etl.jar, org.neo4j.etl.rdbms.Support, jdbc:postgresql://localhost:5433/uomsmd?ssl=false, benmadin, ********'
[2020-10-28 09:12:56.060] [info] Process [3727] exit with code '1', signal 'null'
Thanks for reporting this issue.
We have noticed that when downgrading to a previous version of Neo4j Desktop (1.3.4) this problem does not occur.
We are still investigating.
In the meantime, could you please downgrade to Neo4j Desktop 1.3.4? You can download it here
Thanks!
Mauro
Thanks a lot for the reply @mroiter-larus. I can confirm that the downgrade to Neo4j Desktop 1.3.4 works.
Greetings Great Graph People ^_^
Just another +1 here.
Same on Windows 10 Pro.
And same workaround with v.1.3.4 Neo4j Desktop works perfectly
Cheers,
Denis
It's the same for Ubuntu 20.04!
Anton
Hi @benmadin @J-Krush @agfagerbakk,
The attached package should solve this issue.
Could you please try it with the latest Neo4j Desktop release and let us know if everything works as expected?
Thanks in advance!
Mauro
I have just updated to the latest Desktop release 1.3.11 but I still get the same error.
Jonas
@jonaswascheroh We have not yet released the ETL tool fixed version. In the meantime, could you please install the ETL tool version i shared here?
Thanks,
Mauro
@mroiter-larus Yes it worked.
Thanks!
Jonas
@mroiter-larus Not sure if I should rather open a new issue but with the package you provided it seems that no relationships are created.
......
- Creating relationships of type AREA_SERVICE
- Creating relationships of type EMPLOYEE_SERVICES
- Data imported with errors. Below the list of errors.
- For exception NullPointerException we got the following errors:
-
Process failed null
Do you have any idea what this means?
Jonas
@jonaswascheroh can you open a new issue with the details of your dataset if it's possible?
Hi, I update the desk image and updated etl tools, but it still can not working/
@ShunyangLi Did you use the released version of the ETL tool or the self-builded temporary package provided here?
Thanks,
Mauro
Hi @benmadin @J-Krush @agfagerbakk,
The attached package should solve this issue.
Could you please try it with the latest Neo4j Desktop release and let us know if everything works as expected?Thanks in advance!
Mauro
Hi
I have the same error and downloaded this package but I don't know what should I do after downloading it?