netdata/learn

[Feedback]: PagerDuty Centralized Cloud Notifications not working

zoete opened this issue · 4 comments

Doc Page link

https://learn.netdata.cloud/docs/alerts-&-notifications/notifications/centralized-cloud-notifications/pagerduty

Description

I provided the PagerDuty integration key from the service, clicked test and I get a "Something went wrong" alert in the bottom right corner. I then clicked Ok, then clicked "Test your notification settings" and I get the same error.

This is with eu.pagerduty.com

Hey @zoete we'll be looking into this asap internally.

It is best to create any cloud-related-bug reports in the designated GH repo to ensure they are properly prioritized. This repo does not serve as a bug report hub, mostly bugs related to Learn should be reported here 😄

Hey, do you want me to mirror this issue there or would that be redundant at this point?

Hey @zoete,

We've released a new version that addresses the issue you reported.

We've added a new parameter to the integration settings. This allows you to specify the specific alerts events URL for your Pagerduty region.

On Pagerduty, you can find this new parameter within your integration configuration, I'm sending you an example:

image

Please, let us know if this resolves your issue

Hey @juacker

Thank you for the quick fix, I can confirm it works!