netdata/netdata-cloud

[Bug]: Cannot login

pakar1 opened this issue · 6 comments

pakar1 commented

Bug description

Cannot login to delete my account.

Expected behavior

Being able to login.

Steps to reproduce

  1. Enter email to login
  2. Press "Sign in" link in mail
  3. Get errormessage

Screenshots

image

Error Logs

No response

Desktop

Browser Brave
Browser Version v1.57.62 (Chromium to 116.0.5845.180)

Additional context

No response

@pakar1 could you share a bit of more details? possibly try to open the dev-tools console on your browser and see if there are some errors on the console.
also if possible, could you share with me by email your space id and email? send it to hugo@netdata.cloud pls

pakar1 commented

@hugovalente-pm Info shared via mail

@pakar1 sent some question trough email but would also like to confirm if you're still experience the issue

we couldn't reproduce this situation, so closing the bug

pakar1 commented

I have responded that it's still not possible to login or delete my account. I have requested you delete this account multiple times.
It's not my responsibility to troubleshoot your system.

@pakar1 we have proceeded with deleting your account as per your second request (the first was the email).

this doesn't change the fact we can't reproduce the bug which is why the bug was closed