netdata/netdata-cloud

[Bug]: cannot invite users

ramon-kramer opened this issue · 3 comments

Bug description

i tried to invite another user, and recieved the mail. new user openes the link but url changes to login screnn with some error code in url:

https://app.netdata.cloud/sign-in?cloudRoute=/spaces/#hidden-info#/join-space#error_code=qU1AkBf4PH-25607333&error_message=tx%2520function%253A%2520unauthenticated&error_msg_key=ErrUnauthenticated&error_retry=%252Fapi%252Fv1%252Fspaces%252F7b2fe004-71e6-4cce-a2c0-0eeaaaea371b%252Fjoin-callback%253Ftoken%253DiyFAAWspG2hBTIWT18b60x%25252F4h19zNyeReDWv5CQmGQS5wfuXK29pz0oawGKZwLNjhNlSww%25253D%25253D%2526utm_source%253Dsendgrid.com%2526utm_medium%253Demail%2526utm_campaign%253Dwebsite&metrics_correlation=false&after=-900&before=0&utc=Europe%2FBerlin&offset=%2B2&timezoneName=Amsterdam%2C%20Berlin%2C%20Bern%2C%20Rome%2C%20Stockholm%2C%20Vienna&modal=&modalTab=&modalParams=&selectedIntegrationCategory=deploy.operating-systems

Expected behavior

user should log into space :)

Steps to reproduce

  1. invite
  2. open link

Screenshots

image

Error Logs

No response

Desktop

OS: ZorinOS
Browser Brave, Firefox, Chromium (all same)

Additional context

No response

Hello @ramon-kramer 👋🏼 ,

First of all thanks for using Netdata and for reporting this.

Thanks to your report we've pinpointed a nasty bug in the invitation flow and we're working on having the fix ready and shipped asap. We will keep you posted here.

PS: In the meantime there is a workaround you could follow to invite your colleagues to your space.
You could just ask them to login prior to clicking the invitation URL they received in their email.

Best,
Costas

Hello again @ramon-kramer,

Just wanted to let you know that we pushed out a fix for this issue and this should not be experienced anymore.

From now on, any colleagues you might invite that are not already logged-in in Netdata Cloud will be successfully joining your space after successful sign-in.

Again, many thanks for bringing this to our attention.
Feel free to validate that this works for you and close this issue afterwards.

Happy Monitoring!
Costas

Hi, good job, it's working now!