netdata/netdata-cloud

Logging doesn't populate

Closed this issue · 3 comments

douglasjthomas commented

Bug description

On netdata cloud, logging never populates. Just shows "Loading Logs" forever.

Expected behavior

I expected to see some logs from my nodes, expeically my Linux box.

Steps to reproduce

Screenshots

image

Error Logs

  | <script>window.envSettings = { -- | --   | apiUrl: "https://app.netdata.cloud",   | cloudUrl: "https://app.netdata.cloud",   | demoSlug: "netdata-demo",   | demoFavourites: {"postgresql":["postgres"],"redis":["redis"],"dns-query":["dns_query"],"http-endpoints":["httpcheck"],"nginx":["web_log","nginx"],"apache":["apache"],"host-reachability":["ping"],"cassandra":["cassandra"],"coredns":["coredns"],"logind":["logind"],"iis":["iis"],"active-directory":["ad"],"windows":["windows","ad","iis","mssql","exchange","netframework"],"docker":["cgroup","docker"],"ups":["upsd"]},   | isAgent: false,   | webpackPublicPath: "",   | version: "6.80.0",   | posthogToken: "phc_hnhlqe6D2Q4IcQNrFItaqdXJAxQ8RcHkPAFAp74pubv",   | cookieDomain: ".netdata.cloud",   | tracking: true,   | onprem: false,   | nodeEnv: "production"   | }</script><title>Netdata Console</title><script defer="defer" src="/runtime.afb80bb9acb6f358e089.js"></script><script defer="defer" src="/npm.react.dom.ee15b5aace15c30d865d.js"></script><script defer="defer" src="/2533.bf4d01701753af029fad.js"></script><script defer="defer" src="/1911.65c2b30429de5981c29a.js"></script><script defer="defer" src="/3495.dcac0fd31993169856c3.js"></script><script defer="defer" src="/4586.a9c7d5544aab62c143b9.js"></script><script defer="defer" src="/1282.11cfdd41f0a52c562df0.js"></script><script defer="defer" src="/8024.d61ab8330ee7daab9255.js"></script><script defer="defer" src="/7122.063e5afb0fe6c64c83f7.js"></script><script defer="defer" src="/1059.10d94055886a78152385.js"></script><script defer="defer" src="/8784.e81d3fae189d1b23e0fb.js"></script><script defer="defer" src="/2406.bc73a5d1eaa9a2c8f934.js"></script><script defer="defer" src="/app.ec7177f5151d365dc8dc.js"></script><iframe src="https://www.googletagmanager.com/ns.html?id=GTM-N6CBMJD" height="0" width="0" style="display:none;visibility:hidden"></iframe>
<script>window.envSettings = { apiUrl: "https://app.netdata.cloud", cloudUrl: "https://app.netdata.cloud", demoSlug: "netdata-demo", demoFavourites: {"postgresql":["postgres"],"redis":["redis"],"dns-query":["dns_query"],"http-endpoints":["httpcheck"],"nginx":["web_log","nginx"],"apache":["apache"],"host-reachability":["ping"],"cassandra":["cassandra"],"coredns":["coredns"],"logind":["logind"],"iis":["iis"],"active-directory":["ad"],"windows":["windows","ad","iis","mssql","exchange","netframework"],"docker":["cgroup","docker"],"ups":["upsd"]}, isAgent: false, webpackPublicPath: "", version: "6.80.0", posthogToken: "phc_hnhlqe6D2Q4IcQNrFItaqdXJAxQ8RcHkPAFAp74pubv", cookieDomain: ".netdata.cloud", tracking: true, onprem: false, nodeEnv: "production" }</script><title>Netdata Console</title><script defer="defer" src="[/runtime.afb80bb9acb6f358e089.js](https://app.netdata.cloud/runtime.afb80bb9acb6f358e089.js)"></script><script defer="defer" src="[/npm.react.dom.ee15b5aace15c30d865d.js](https://app.netdata.cloud/npm.react.dom.ee15b5aace15c30d865d.js)"></script><script defer="defer" src="[/2533.bf4d01701753af029fad.js](https://app.netdata.cloud/2533.bf4d01701753af029fad.js)"></script><script defer="defer" src="[/1911.65c2b30429de5981c29a.js](https://app.netdata.cloud/1911.65c2b30429de5981c29a.js)"></script><script defer="defer" src="[/3495.dcac0fd31993169856c3.js](https://app.netdata.cloud/3495.dcac0fd31993169856c3.js)"></script><script defer="defer" src="[/4586.a9c7d5544aab62c143b9.js](https://app.netdata.cloud/4586.a9c7d5544aab62c143b9.js)"></script><script defer="defer" src="[/1282.11cfdd41f0a52c562df0.js](https://app.netdata.cloud/1282.11cfdd41f0a52c562df0.js)"></script><script defer="defer" src="[/8024.d61ab8330ee7daab9255.js](https://app.netdata.cloud/8024.d61ab8330ee7daab9255.js)"></script><script defer="defer" src="[/7122.063e5afb0fe6c64c83f7.js](https://app.netdata.cloud/7122.063e5afb0fe6c64c83f7.js)"></script><script defer="defer" src="[/1059.10d94055886a78152385.js](https://app.netdata.cloud/1059.10d94055886a78152385.js)"></script><script defer="defer" src="[/8784.e81d3fae189d1b23e0fb.js](https://app.netdata.cloud/8784.e81d3fae189d1b23e0fb.js)"></script><script defer="defer" src="[/2406.bc73a5d1eaa9a2c8f934.js](https://app.netdata.cloud/2406.bc73a5d1eaa9a2c8f934.js)"></script><script defer="defer" src="[/app.ec7177f5151d365dc8dc.js](https://app.netdata.cloud/app.ec7177f5151d365dc8dc.js)"></script><iframe src="https://www.googletagmanager.com/ns.html?id=GTM-N6CBMJD" height="0" width="0" style="display:none;visibility:hidden"></iframe>

Desktop

OS: [e.g. iOS]
Browser [e.g. chrome, safari]
Browser Version [e.g. 22]
Windows 11, Edge browser.

Additional context

No response

hugovalente-pm commented

@douglasjthomas thanks for raising this bug to us, from the look of it it seems your systems is not running or able to run systemd-journal which, atm, is our currently log integration available.
can you provide more details on where and how your agent is running on the node?

for reference: the prerequisites to be able to run this - https://learn.netdata.cloud/docs/logs/systemd-journal/#plugin-availability

we'll fix the UI to show something meaning like:

There isn't any log integration available on your node. Please check your integrations setup.
Get more information on available log integrations here.

@netdata/cloud-fe while trying to reproduce this, deploying netdata with docker remove the ro mapped volumes, case I got two different screens

1st time I went to the Logs tab
image

Other attempts
image

suggestion is to place the message mentioned above

novykh commented

Is this still an issue?

douglasjthomas commented