netdata/netdata-cloud

[Bug]: Unnecessary emails regarding disabled notification methods are being sent

Closed this issue · 2 comments

Bug description

A month or two ago I had installed the mobile app and tested it out, and since then I deleted the mobile app. But I continue to receive emails about disabled notification service every few days NON-STOP. This doesn't make sense.

Expected behavior

Notify the user ONCE about their notification service being disabled.

Steps to reproduce

  1. In my case it just happened after I deleted the mobile app.

Screenshots

image

All the emails except the crossed out ones are about the same thing.

image

Error Logs

N/A

Desktop

I was using the Android app before I uninstalled it - not that it should matter.

Additional context

No response

We were enabling the Mobile App integration on every account update, so on the next alert, we would fail sending the notification and disable the integration again, generating a new user email. On the next account update we would enter again the same loop.

we've released a fix to add extra constraints before enabling the integration again on every account update.

fix was released, closing.