netdata/netdata

[question]: my netdata cloud plan does not allow more than 5 active nodes.?earlier plans cancel and +8505USD/YEAR !

huanghe9527 opened this issue · 2 comments

huanghe9527 commented

Bug description

i have more than200 nodes
US$3.54 per Node /mo
Total Cost: US$8,505.00/year

Are You Sure？ I was part of the earlier plans, although I'm not sure if it's your tradition to modify agreements at will.

Expected behavior

Now that the bill is added, I need to take the time to strip and remove all netdata residues and replace them with a different platform. Please allow plenty of time, and I'll get out of here right away and won't say anything instead of carrying a cursed note on my back. :(

Steps to reproduce

...

Installation method

kickstart.sh

System info

unll

Netdata build info

unll

Additional info

unll

ilyam8 commented

Hi, @huanghe9527. I am closing the issue since this is not a bug. @netdata/product please answer

hugovalente-pm commented

We understand that these recent changes are difficult to digest. The intention was to keep these plans going forever but our operational expenses went through the roof with big Businesses using Netdata to monitor huge infrastructure on these early, unlimited plans.

We wanted to introduce some kind of balance / fair usage policy when it comes to exploratoty / homelab use vs professional use by Businesses and hence the introduction of the unlimited Homelab plans (at a nominal price) and the limited Community plans.

Additionally, some of these changes are necessary towards a sustainable future for Netdata.

These changes were announced 60 days back and we gave a Business trial with a discounted offer for the Early Birds.

We would request you to continue your confidence in Netdata. We are here to create the best monitoring solution that is accessible to everyone.