Python 3.9.15 not supported even though 3.9 is supported
glevine opened this issue · 1 comments
Description
I am not seeing all traces that I expect in a Python application. I ran the diagnostics tool to see why. The only error that I see is
Failure - Python/Requirements/PythonVersion
Your 3.9.15 Python version is not in the list of supported versions by the Python Agent. Please review our documentation on version requirements
See https://docs.newrelic.com/docs/agents/python-agent/getting-started/compatibility-requirements-python-agent#basic for more information.
There are no problems with tracing Celery tasks in the same environment with the same Python version.
Steps to Reproduce
- Create a Python virtual environment with Python 3.9.15
- Install and configure the New Relic Python Agent 8.7.0
- Install nrdiag
- Run
./nrdiag -a -s python -c /etc/newrelic.ini -output-path /tmp/nrdiag -v
Expected Behavior
Python (CPython/PyPy) versions supported: 2.7, 3.7, 3.8, 3.9, 3.10, and 3.11.
Recommendation: Use Python version 3.7 or higher with our agent.
I expect 3.9.15 to be supported.
Relevant Logs / Console output
The output says that 3.9.15 is not supported.
Failure - Python/Requirements/PythonVersion
Your 3.9.15 Python version is not in the list of supported versions by the Python Agent.
Your Environment
uname -m:x86_64- Kubernetes v1.25.6
- Python 3.9.15
- Django 3.2.18
- New Relic Python Agent 8.7.0
- New Relic Diagnostics - release version - 2.4.2 - Build timestamp - 2023-04-05_09:17:45PM