Plugin makes Nextcloud slower
ddm231 opened this issue · 3 comments
Steps to reproduce
- Download plugin
- Install plugin
- Nextcloud is very slow
Expected behaviour
The plugin should not actually affect the performance of Nextcloud. This is the case since the last update.
Actual behaviour
Nextcloud is very slow
Server configuration
Operating system: Cloudron / Ubuntu 20.04
Web server: nginx
Database: MySQL
PHP version: 8.0
Nextcloud version: 25.01
Updated from an older Nextcloud/ownCloud or fresh install: no
Where did you install Nextcloud from: Cloudron
Signing status:
Integrity checker has been disabled. Integrity cannot be verified.
List of activated apps:
App list
Office OnlineThe content of config/config.php:
Config report
If you have access to your command line run e.g.:
sudo -u www-data php occ config:list system
from within your Nextcloud installation folder
or
Insert your config.php content here
Make sure to remove all sensitive content such as passwords. (e.g. database password, passwordsalt, secret, smtp password, …)
Are you using external storage, if yes which one: local/smb/sftp/...
Are you using encryption: yes/no
Are you using an external user-backend, if yes which one: LDAP/ActiveDirectory/Webdav/...
LDAP configuration (delete this part if not used)
LDAP config
With access to your command line run e.g.:
sudo -u www-data php occ ldap:show-config
from within your Nextcloud installation folder
Without access to your command line download the data/owncloud.db to your local
computer or access your SQL server remotely and run the select query:
SELECT * FROM `oc_appconfig` WHERE `appid` = 'user_ldap';
Eventually replace sensitive data as the name/IP-address of your LDAP server or groups.
Client configuration
Browser:
Operating system:
Logs
Web server error log
Web server error log
``` Insert your webserver log here ```Nextcloud log (data/nextcloud.log)
Nextcloud log
``` Insert your Nextcloud log here ```Browser log
Browser log
``` Insert your browser log here, this could for example include:a) The javascript console log
b) The network log
c) ...
</details>
I have the same problem.
Checked on versions of Nextcloud: 25, 26, 26 and officeonline versions: 1.1.4 - 2.0.2
If I enable the application, Nextcloud becomes very slow and the settings does not open with a "504 Gateway Time-out error". If I turn it off everything is ok.
Steps to reproduce
- Download plugin
- Install plugin
- Nextcloud is very slow
Expected behaviour
The plugin should not actually affect the performance of Nextcloud. This is the case since the last update.
Actual behaviour
Nextcloud is very slow
Server configuration
Operating system: Cloudron / Ubuntu 20.04
Web server: nginx
Database: MySQL
PHP version: 8.0
Nextcloud version: 25.01
Updated from an older Nextcloud/ownCloud or fresh install: no
Where did you install Nextcloud from: Cloudron
Signing status:
Integrity checker has been disabled. Integrity cannot be verified.
List of activated apps:App list
The content of config/config.php:Config report
Are you using external storage, if yes which one: local/smb/sftp/...Are you using encryption: yes/no
Are you using an external user-backend, if yes which one: LDAP/ActiveDirectory/Webdav/...
LDAP configuration (delete this part if not used)
LDAP config
Client configuration
Browser:
Operating system:
Logs
Web server error log
Web server error log
Nextcloud log (data/nextcloud.log)
Nextcloud log
Browser log
Browser log
Maybe, you did find how to solve the problem?
I found the cause of the problem
This happens if your officeonline server is not available at the moment, Nextcloud is trying to access it, but get connection timeout.
I solved it by deleting app settings
occ config:app:delete officeonline wopi_url
After that I turned application on and everything is OK.