nextcloud/server

[NC 21] An error occurred trying to read xmp-data

Closed this issue · 6 comments

SimplyCorbett commented

When viewing my images (any previewed photo) I get the error "share not found: The requested share does not exist anymore".

These photos have never been shared.

firefox_04NsB1ADJm

Server configuration

Operating system:
Debian 10 64bit

Web server:
Nginx mainline

Database:
Postgresql

PHP version:
PHP 7.4-FPM with redis and apcu.

Nextcloud version: (see Nextcloud admin page)
21

Updated from an older Nextcloud/ownCloud or fresh install:
Fresh install

Where did you install Nextcloud from:
Nextclouds website. Baremetal install, no SNAP.

Nextcloud configuration:

Config report 
<?php
$CONFIG = array (
  'trusted_domains' =>
  array (
    0 => 'filerot.com',
  ),
  'datadirectory' => '/var/www/data',
  'dbtype' => 'pgsql',
  'version' => '21.0.0.18',
  'overwrite.cli.url' => 'https://filerot.com',
  'dbname' => 'filerot',
  'dbhost' => '10.0.2.40',
  'dbport' => '',
  'dbtableprefix' => 'oc_',
  'dbuser' => 'filerot',
  'dbpassword' => '',
  'installed' => true,
  'filelocking.enabled' => false, //occurs with or without this disabled.
  'memcache.local' => '\OC\Memcache\APCu',
  'memcache.distributed' => '\OC\Memcache\Redis',
  'memcache.locking' => '\OC\Memcache\Redis',
  'redis' => array(
     'host' => '/var/run/redis/redis-server.sock',
     'port' => 0,
     'timeout' => 1.5,
      ),
);

Are you using external storage, if yes which one: local/smb/sftp/...
No.

Are you using encryption: yes/no
No.

Are you using an external user-backend, if yes which one: LDAP/ActiveDirectory/Webdav/...
No.

Client configuration

Browser:
Latest firefox with ublock and origin. Happens on chrome as well.

Operating system:
Windows 10

kesselb commented

Thank you for reporting this issue 👍

I will need your browser console log to investigate this issue. Open your console, reload your page and/or do the action leading to this issue and copy/paste the log in this thread.

How to access your browser console (Click to expand)

Chrome

  • Press either CTRL + SHIFT + J to open the “console” tab of the Developer Tools.
  • Alternative method:
    1. Press either CTRL + SHIFT + I or F12 to open the Developer Tools.
    2. Click the “console” tab.

Safari

  • Press CMD + ALT + I to open the Web Inspector.
  • See Chrome’s step 2. (Chrome and Safari have pretty much identical dev tools.)

IE9

  1. Press F12 to open the developer tools.
  2. Click the “console” tab.

Firefox

  • Press CTRL + SHIFT + K to open the Web console (COMMAND + SHIFT + K on Macs).
  • or, if Firebug is installed (recommended):
    1. Press F12 to open Firebug.
    2. Click on the “console” tab.

Opera

  1. Press CTRL + SHIFT + I to open Dragonfly.
  2. Click on the “console” tab.
SimplyCorbett commented 
No OC found index.js:46:12
JQMIGRATE: Migrate is installed, version 3.3.2 jquery-migrate.min.js:2:708
jQuery is deprecated: The global jQuery is deprecated. It will be updated to v3.x in Nextcloud 21. In later versions of Nextcloud it might be removed completely. Please ship your own. globals.js:60:15
$ is deprecated: The global jQuery is deprecated. It will be updated to v3.x in Nextcloud 21. In later versions of Nextcloud it might be removed completely. Please ship your own. 4 globals.js:60:15
Notifications permissions granted App.vue:306
$ is deprecated: The global jQuery is deprecated. It will be updated to v3.x in Nextcloud 21. In later versions of Nextcloud it might be removed completely. Please ship your own. 2 globals.js:60:15
$ is deprecated: The global jQuery is deprecated. It will be updated to v3.x in Nextcloud 21. In later versions of Nextcloud it might be removed completely. Please ship your own. globals.js:60:15
jQuery is deprecated: The global jQuery is deprecated. It will be updated to v3.x in Nextcloud 21. In later versions of Nextcloud it might be removed completely. Please ship your own. 2 globals.js:60:15
Handlebars is deprecated: please ship your own, this will be removed in Nextcloud 20 globals.js:60:15
[DEBUG] files: Templates providers 
Object { 0: {…}, app: "files", uid: "simplycorbett" }
ConsoleLogger.js:42:18
[DEBUG] files: Templates folder 
Object { app: "files", uid: "simplycorbett", templatesPath: false }
ConsoleLogger.js:42:18
$ is deprecated: The global jQuery is deprecated. It will be updated to v3.x in Nextcloud 21. In later versions of Nextcloud it might be removed completely. Please ship your own. 3 globals.js:60:15
Handlebars is deprecated: please ship your own, this will be removed in Nextcloud 20 2 globals.js:60:15
jQuery is deprecated: The global jQuery is deprecated. It will be updated to v3.x in Nextcloud 21. In later versions of Nextcloud it might be removed completely. Please ship your own. 2 globals.js:60:15
Handlebars is deprecated: please ship your own, this will be removed in Nextcloud 20 globals.js:60:15
jQuery is deprecated: The global jQuery is deprecated. It will be updated to v3.x in Nextcloud 21. In later versions of Nextcloud it might be removed completely. Please ship your own. globals.js:60:15
$ is deprecated: The global jQuery is deprecated. It will be updated to v3.x in Nextcloud 21. In later versions of Nextcloud it might be removed completely. Please ship your own. globals.js:60:15
OCA.Files.Sidebar initialized Sidebar.js:37:10
Content Security Policy: The page’s settings blocked the loading of a resource at eval (“script-src”). global.js:10:10
OCA.Comments.View initialized comments-app.js:31:21
jQuery is deprecated: The global jQuery is deprecated. It will be updated to v3.x in Nextcloud 21. In later versions of Nextcloud it might be removed completely. Please ship your own. globals.js:60:15
OCA.Sharing.ShareSearch initialized ShareSearch.js:33:10
OCA.Sharing.ExternalLinkActions initialized ExternalLinkActions.js:33:10
OCA.Viewer initialized Viewer.js:49:10
jQuery is deprecated: The global jQuery is deprecated. It will be updated to v3.x in Nextcloud 21. In later versions of Nextcloud it might be removed completely. Please ship your own. 2 globals.js:60:15
OCA.Files.Settings initialized Settings.js:29:10
$ is deprecated: The global jQuery is deprecated. It will be updated to v3.x in Nextcloud 21. In later versions of Nextcloud it might be removed completely. Please ship your own. 94 globals.js:60:15
session heartbeat polling started session-heartbeat.js:97:9
$ is deprecated: The global jQuery is deprecated. It will be updated to v3.x in Nextcloud 21. In later versions of Nextcloud it might be removed completely. Please ship your own. 2 globals.js:60:15
Files_PDFViewer initialized for public page 
Object { isPublicPage: null, canDownload: true, isSecureViewerAvailable: false }
public.js:30:9
$ is deprecated: The global jQuery is deprecated. It will be updated to v3.x in Nextcloud 21. In later versions of Nextcloud it might be removed completely. Please ship your own. globals.js:60:15
[DEBUG] files: Templates folder not initialized 
Object { app: "files", uid: "simplycorbett" }
ConsoleLogger.js:42:18
$ is deprecated: The global jQuery is deprecated. It will be updated to v3.x in Nextcloud 21. In later versions of Nextcloud it might be removed completely. Please ship your own. 16 globals.js:60:15
Please do NOT wait for the DOMContentLoaded before registering your viewer handler Viewer.vue:235
$ is deprecated: The global jQuery is deprecated. It will be updated to v3.x in Nextcloud 21. In later versions of Nextcloud it might be removed completely. Please ship your own. 27 globals.js:60:15
Clipboard is deprecated: please ship your own, this will be removed in Nextcloud 20 globals.js:60:15
$ is deprecated: The global jQuery is deprecated. It will be updated to v3.x in Nextcloud 21. In later versions of Nextcloud it might be removed completely. Please ship your own. 19 globals.js:60:15
registerDetailView is deprecated! It will be removed in nextcloud 20. merged-index.js:7669:12
$ is deprecated: The global jQuery is deprecated. It will be updated to v3.x in Nextcloud 21. In later versions of Nextcloud it might be removed completely. Please ship your own. globals.js:60:15
registerTabView is deprecated! It will be removed in nextcloud 20. merged-index.js:7643:12
$ is deprecated: The global jQuery is deprecated. It will be updated to v3.x in Nextcloud 21. In later versions of Nextcloud it might be removed completely. Please ship your own. 67 globals.js:60:15
$ is deprecated: The global jQuery is deprecated. It will be updated to v3.x in Nextcloud 21. In later versions of Nextcloud it might be removed completely. Please ship your own. 5 globals.js:60:15
XHRGEThttps://filerot.com/ocs/v2.php/apps/text/workspace?path=%2FDrives%2Flocal-0%2FMedia%2FPhotos%2FPhotos+from+2019
[HTTP/1.1 404 Not Found 36ms]

[DEBUG] unified-search: Unified Search initialized with the following providers 
Object { 0: {…}, 1: {…}, 2: {…}, 3: {…}, 4: {…}, 5: {…}, 6: {…}, 7: {…}, 8: {…}, 9: {…}, … }
ConsoleLogger.js:42:18
$ is deprecated: The global jQuery is deprecated. It will be updated to v3.x in Nextcloud 21. In later versions of Nextcloud it might be removed completely. Please ship your own. 138 globals.js:60:15
OC.Util.formatDate is deprecated and will be removed in Nextcloud 21. See @nextcloud/moment util.js:121:11
OC.Util.relativeModifiedDate is deprecated and will be removed in Nextcloud 21. See @nextcloud/moment util.js:133:11
$ is deprecated: The global jQuery is deprecated. It will be updated to v3.x in Nextcloud 21. In later versions of Nextcloud it might be removed completely. Please ship your own. 26 globals.js:60:15
OC.Util.formatDate is deprecated and will be removed in Nextcloud 21. See @nextcloud/moment util.js:121:11
OC.Util.relativeModifiedDate is deprecated and will be removed in Nextcloud 21. See @nextcloud/moment util.js:133:11
$ is deprecated: The global jQuery is deprecated. It will be updated to v3.x in Nextcloud 21. In later versions of Nextcloud it might be removed completely. Please ship your own. 24 globals.js:60:15
OC.Util.formatDate is deprecated and will be removed in Nextcloud 21. See @nextcloud/moment util.js:121:11
OC.Util.relativeModifiedDate is deprecated and will be removed in Nextcloud 21. See @nextcloud/moment util.js:133:11
$ is deprecated: The global jQuery is deprecated. It will be updated to v3.x in Nextcloud 21. In later versions of Nextcloud it might be removed completely. Please ship your own. 24 globals.js:60:15
OC.Util.formatDate is deprecated and will be removed in Nextcloud 21. See @nextcloud/moment util.js:121:11
OC.Util.relativeModifiedDate is deprecated and will be removed in Nextcloud 21. See @nextcloud/moment util.js:133:11
$ is deprecated: The global jQuery is deprecated. It will be updated to v3.x in Nextcloud 21. In later versions of Nextcloud it might be removed completely. Please ship your own. 24 globals.js:60:15
OC.Util.formatDate is deprecated and will be removed in Nextcloud 21. See @nextcloud/moment util.js:121:11
OC.Util.relativeModifiedDate is deprecated and will be removed in Nextcloud 21. See @nextcloud/moment util.js:133:11
$ is deprecated: The global jQuery is deprecated. It will be updated to v3.x in Nextcloud 21. In later versions of Nextcloud it might be removed completely. Please ship your own. 24 globals.js:60:15
OC.Util.formatDate is deprecated and will be removed in Nextcloud 21. See @nextcloud/moment util.js:121:11
OC.Util.relativeModifiedDate is deprecated and will be removed in Nextcloud 21. See @nextcloud/moment util.js:133:11
$ is deprecated: The global jQuery is deprecated. It will be updated to v3.x in Nextcloud 21. In later versions of Nextcloud it might be removed completely. Please ship your own. 24 globals.js:60:15
OC.Util.formatDate is deprecated and will be removed in Nextcloud 21. See @nextcloud/moment util.js:121:11
OC.Util.relativeModifiedDate is deprecated and will be removed in Nextcloud 21. See @nextcloud/moment util.js:133:11
$ is deprecated: The global jQuery is deprecated. It will be updated to v3.x in Nextcloud 21. In later versions of Nextcloud it might be removed completely. Please ship your own. 24 globals.js:60:15
OC.Util.formatDate is deprecated and will be removed in Nextcloud 21. See @nextcloud/moment util.js:121:11
OC.Util.relativeModifiedDate is deprecated and will be removed in Nextcloud 21. See @nextcloud/moment util.js:133:11
$ is deprecated: The global jQuery is deprecated. It will be updated to v3.x in Nextcloud 21. In later versions of Nextcloud it might be removed completely. Please ship your own. 24 globals.js:60:15
OC.Util.formatDate is deprecated and will be removed in Nextcloud 21. See @nextcloud/moment util.js:121:11
OC.Util.relativeModifiedDate is deprecated and will be removed in Nextcloud 21. See @nextcloud/moment util.js:133:11
$ is deprecated: The global jQuery is deprecated. It will be updated to v3.x in Nextcloud 21. In later versions of Nextcloud it might be removed completely. Please ship your own. 24 globals.js:60:15
OC.Util.formatDate is deprecated and will be removed in Nextcloud 21. See @nextcloud/moment util.js:121:11
OC.Util.relativeModifiedDate is deprecated and will be removed in Nextcloud 21. See @nextcloud/moment util.js:133:11
$ is deprecated: The global jQuery is deprecated. It will be updated to v3.x in Nextcloud 21. In later versions of Nextcloud it might be removed completely. Please ship your own. 24 globals.js:60:15
OC.Util.formatDate is deprecated and will be removed in Nextcloud 21. See @nextcloud/moment util.js:121:11
OC.Util.relativeModifiedDate is deprecated and will be removed in Nextcloud 21. See @nextcloud/moment util.js:133:11
$ is deprecated: The global jQuery is deprecated. It will be updated to v3.x in Nextcloud 21. In later versions of Nextcloud it might be removed completely. Please ship your own. 24 globals.js:60:15
OC.Util.formatDate is deprecated and will be removed in Nextcloud 21. See @nextcloud/moment util.js:121:11
OC.Util.relativeModifiedDate is deprecated and will be removed in Nextcloud 21. See @nextcloud/moment util.js:133:11
$ is deprecated: The global jQuery is deprecated. It will be updated to v3.x in Nextcloud 21. In later versions of Nextcloud it might be removed completely. Please ship your own. 24 globals.js:60:15
OC.Util.formatDate is deprecated and will be removed in Nextcloud 21. See @nextcloud/moment util.js:121:11
OC.Util.relativeModifiedDate is deprecated and will be removed in Nextcloud 21. See @nextcloud/moment util.js:133:11
$ is deprecated: The global jQuery is deprecated. It will be updated to v3.x in Nextcloud 21. In later versions of Nextcloud it might be removed completely. Please ship your own. 24 globals.js:60:15
OC.Util.formatDate is deprecated and will be removed in Nextcloud 21. See @nextcloud/moment util.js:121:11
OC.Util.relativeModifiedDate is deprecated and will be removed in Nextcloud 21. See @nextcloud/moment util.js:133:11
$ is deprecated: The global jQuery is deprecated. It will be updated to v3.x in Nextcloud 21. In later versions of Nextcloud it might be removed completely. Please ship your own. 24 globals.js:60:15
OC.Util.formatDate is deprecated and will be removed in Nextcloud 21. See @nextcloud/moment util.js:121:11
OC.Util.relativeModifiedDate is deprecated and will be removed in Nextcloud 21. See @nextcloud/moment util.js:133:11
$ is deprecated: The global jQuery is deprecated. It will be updated to v3.x in Nextcloud 21. In later versions of Nextcloud it might be removed completely. Please ship your own. 24 globals.js:60:15
OC.Util.formatDate is deprecated and will be removed in Nextcloud 21. See @nextcloud/moment util.js:121:11
OC.Util.relativeModifiedDate is deprecated and will be removed in Nextcloud 21. See @nextcloud/moment util.js:133:11
$ is deprecated: The global jQuery is deprecated. It will be updated to v3.x in Nextcloud 21. In later versions of Nextcloud it might be removed completely. Please ship your own. 43 globals.js:60:15
jQuery is deprecated: The global jQuery is deprecated. It will be updated to v3.x in Nextcloud 21. In later versions of Nextcloud it might be removed completely. Please ship your own. 2 globals.js:60:15
$ is deprecated: The global jQuery is deprecated. It will be updated to v3.x in Nextcloud 21. In later versions of Nextcloud it might be removed completely. Please ship your own. 177 globals.js:60:15
jQuery is deprecated: The global jQuery is deprecated. It will be updated to v3.x in Nextcloud 21. In later versions of Nextcloud it might be removed completely. Please ship your own. globals.js:60:15
Cannot play media. No decoders for requested formats: video/webm; codecs="vp8" vorbis files
$ is deprecated: The global jQuery is deprecated. It will be updated to v3.x in Nextcloud 21. In later versions of Nextcloud it might be removed completely. Please ship your own. 9 globals.js:60:15
$ is deprecated: The global jQuery is deprecated. It will be updated to v3.x in Nextcloud 21. In later versions of Nextcloud it might be removed completely. Please ship your own. 35 globals.js:60:15
$ is deprecated: The global jQuery is deprecated. It will be updated to v3.x in Nextcloud 21. In later versions of Nextcloud it might be removed completely. Please ship your own. globals.js:60:15
$ is deprecated: The global jQuery is deprecated. It will be updated to v3.x in Nextcloud 21. In later versions of Nextcloud it might be removed completely. Please ship your own. globals.js:60:15
$ is deprecated: The global jQuery is deprecated. It will be updated to v3.x in Nextcloud 21. In later versions of Nextcloud it might be removed completely. Please ship your own. 10 globals.js:60:15
$ is deprecated: The global jQuery is deprecated. It will be updated to v3.x in Nextcloud 21. In later versions of Nextcloud it might be removed completely. Please ship your own. globals.js:60:15
$ is deprecated: The global jQuery is deprecated. It will be updated to v3.x in Nextcloud 21. In later versions of Nextcloud it might be removed completely. Please ship your own. globals.js:60:15
$ is deprecated: The global jQuery is deprecated. It will be updated to v3.x in Nextcloud 21. In later versions of Nextcloud it might be removed completely. Please ship your own. globals.js:60:15
$ is deprecated: The global jQuery is deprecated. It will be updated to v3.x in Nextcloud 21. In later versions of Nextcloud it might be removed completely. Please ship your own. globals.js:60:15
$ is deprecated: The global jQuery is deprecated. It will be updated to v3.x in Nextcloud 21. In later versions of Nextcloud it might be removed completely. Please ship your own. globals.js:60:15
$ is deprecated: The global jQuery is deprecated. It will be updated to v3.x in Nextcloud 21. In later versions of Nextcloud it might be removed completely. Please ship your own. globals.js:60:15
$ is deprecated: The global jQuery is deprecated. It will be updated to v3.x in Nextcloud 21. In later versions of Nextcloud it might be removed completely. Please ship your own. globals.js:60:15
$ is deprecated: The global jQuery is deprecated. It will be updated to v3.x in Nextcloud 21. In later versions of Nextcloud it might be removed completely. Please ship your own. globals.js:60:15
$ is deprecated: The global jQuery is deprecated. It will be updated to v3.x in Nextcloud 21. In later versions of Nextcloud it might be removed completely. Please ship your own. globals.js:60:15
$ is deprecated: The global jQuery is deprecated. It will be updated to v3.x in Nextcloud 21. In later versions of Nextcloud it might be removed completely. Please ship your own. globals.js:60:15
$ is deprecated: The global jQuery is deprecated. It will be updated to v3.x in Nextcloud 21. In later versions of Nextcloud it might be removed completely. Please ship your own. globals.js:60:15
$ is deprecated: The global jQuery is deprecated. It will be updated to v3.x in Nextcloud 21. In later versions of Nextcloud it might be removed completely. Please ship your own. globals.js:60:15
$ is deprecated: The global jQuery is deprecated. It will be updated to v3.x in Nextcloud 21. In later versions of Nextcloud it might be removed completely. Please ship your own. globals.js:60:15
$ is deprecated: The global jQuery is deprecated. It will be updated to v3.x in Nextcloud 21. In later versions of Nextcloud it might be removed completely. Please ship your own. globals.js:60:15
$ is deprecated: The global jQuery is deprecated. It will be updated to v3.x in Nextcloud 21. In later versions of Nextcloud it might be removed completely. Please ship your own. globals.js:60:15
$ is deprecated: The global jQuery is deprecated. It will be updated to v3.x in Nextcloud 21. In later versions of Nextcloud it might be removed completely. Please ship your own. globals.js:60:15
$ is deprecated: The global jQuery is deprecated. It will be updated to v3.x in Nextcloud 21. In later versions of Nextcloud it might be removed completely. Please ship your own. globals.js:60:15
$ is deprecated: The global jQuery is deprecated. It will be updated to v3.x in Nextcloud 21. In later versions of Nextcloud it might be removed completely. Please ship your own. globals.js:60:15
$ is deprecated: The global jQuery is deprecated. It will be updated to v3.x in Nextcloud 21. In later versions of Nextcloud it might be removed completely. Please ship your own. globals.js:60:15
$ is deprecated: The global jQuery is deprecated. It will be updated to v3.x in Nextcloud 21. In later versions of Nextcloud it might be removed completely. Please ship your own. globals.js:60:15
$ is deprecated: The global jQuery is deprecated. It will be updated to v3.x in Nextcloud 21. In later versions of Nextcloud it might be removed completely. Please ship your own. globals.js:60:15
$ is deprecated: The global jQuery is deprecated. It will be updated to v3.x in Nextcloud 21. In later versions of Nextcloud it might be removed completely. Please ship your own. globals.js:60:15
$ is deprecated: The global jQuery is deprecated. It will be updated to v3.x in Nextcloud 21. In later versions of Nextcloud it might be removed completely. Please ship your own. globals.js:60:15
$ is deprecated: The global jQuery is deprecated. It will be updated to v3.x in Nextcloud 21. In later versions of Nextcloud it might be removed completely. Please ship your own. globals.js:60:15
$ is deprecated: The global jQuery is deprecated. It will be updated to v3.x in Nextcloud 21. In later versions of Nextcloud it might be removed completely. Please ship your own. 18 globals.js:60:15
Opening viewer for file  /Drives/local-0/Media/Photos/Photos from 2019/IMG_20190505_161423.jpg Viewer.vue:248
OC.Util.relativeModifiedDate is deprecated and will be removed in Nextcloud 21. See @nextcloud/moment
Deleted user commented

This issue has been automatically marked as stale because it has not had recent activity and seems to be missing some essential information. It will be closed if no further activity occurs. Thank you for your contributions.

gchmurka123 commented

Same problem with my NC21 (ubuntu)

An error occured while trying to read xmp-data: Share not found: The requested share does not exist anymore
obraz

kadrim commented

@SimplyCorbett @gchmurka123

could you also please try the following draft from @R0Wi if you are still able to reproduce this bug?

nextcloud/files_photospheres#72 (comment)

I currently am no longer experiencing the bug and am trying a different approach (limiting IOPS)