nextcloud/talk-android

Accounts disappear and from there they cannot be created anymore

aluaces opened this issue · 3 comments

Steps to reproduce

I don't really know how this is triggered, but it happens to me having two different accounts, and from time to time one of them disappears.

It might be related to a temporary connection issue.

Expected behaviour

No configured account should be missing unless explicitly deleted by the user.

Actual behaviour

After that, I cannot add the missing account again, since after the grant permissions screen the app gets back to the main screen, without any message.

The deleted account can be different each time, it's not a server specific problem.

I have tested this with f-droid and with the googleplay version.

Device brand and model

xiaomi and realme

Android version

8 and 11

Nextcloud Talk app version

18.0.0, but previous as well (at least 17)

Nextcloud server version

25, 26, 27, 28

Talk version

No response

Custom Signaling server configured

None

Custom TURN server configured

None

Custom STUN server configured

None

Android logs

No response

Server log

No response

Additional information

No response

Possible duplicate of #2446 (have just commented there, since it's still an issue).

Yes, you are right, thanks. I'm closing this and continuing there.

Yes, you are right, thanks. I'm closing this and continuing there.

@aluaces If you delete the visible account, the invisible account reappears. ;-)