Windows 11 no access to mic/cam

Question

Closed this issue 4 months ago · 7 comments

Steps to reproduce

Nextcloud talk should ask for access?

Error accessing devices

Talk Desktop client version: v0.35.0

Operating system: Windows

Operating system version: Windows 11

Nextcloud version: 29.0.4.1

Custom Signaling server configured: yes v1.3.2

Custom TURN server configured: yes

Custom STUN server configured: yes

Answer 1 · 2024-08-21T14:06:56.000Z

Does relaunch help?

Answer 2 · 2024-08-21T14:07:36.000Z

Is it classic Windows 11? Not ARM version for new Surfaces or other ARM laptops?

Answer 3 · 2024-08-22T05:57:18.000Z

Does relaunch help?

No

Is it classic Windows 11? Not ARM version for new Surfaces or other ARM laptops?

Yes, standart Window 11

Answer 4 · 2024-08-28T08:25:35.000Z

Same for me, in web working well, desktop not working, any help with this? windows 10 same situation

Answer 5 · 2024-08-28T10:12:58.000Z

@VaultSoldier Any chance you have an antivirus? If you have, could you try to disable it and check again?

Answer 6 · 2024-08-28T10:13:18.000Z

The current assumption - access is block by antivirus, because the release is not signed.

Thanks @TomasPopovas for debugging.

Answer 7 · 2024-08-28T10:27:41.000Z

@VaultSoldier Any chance you have an antivirus? If you have, could you try to disable it and check again?

Yes, it was antivirus