Receiving multiple 'rate_limited_update' errors in console
dj9aj opened this issue · 8 comments
Hello all,
We've been using react-intercom within our web app for over a year now, but since yesterday we've started receiving multiple errors in the console on every network request made. They're also causing massive performance issues. The 'rate_limited_update' red error points towards a minimised intercom script. From what I can see online, if a rate limit is exceeded, then a 429 error is given. I can see that the 'ping' network requests/responses from intercom clearly state that we're not close to exceeding our rate limit, and the response codes are all 200.
I've attached screenshots of the error in our console, and also the status code we receive, along with the rate limiting details that intercom provide within the response.
Has anyone else experienced this? Any help would be much appreciated!
Thanks,
Jack
I have the same problem did you found any solution ?
+1 also experiencing this, albeit with ng-intercom. Might be an intercom related issue instead of the client wrappers we're using...
+1, experiencing the same issue
No solution yet. I've been in touch with Intercom via their web app. One of their engineers replied over the weekend, and they were not aware of this issue. I'll keep this thread updated if and when I hear any more news!
+1, same for me.
An engineer from Intercom has informed me that the issue is a priority for them to fix.
Hello for everybody, any knows if the problem was resolved ?
Yes, Intercom has resolved this issue their end.