CONTROL+ALT+N shortcut much slower at starting NVDA than other methods

[Qchristensen]

Steps to reproduce:

1. Time how long NVDA takes to start when pressing CONTROL+ALT+N
2. Exit NVDA
3. Time how long NVDA takes to start when activating a desktop or taskbar shortcut, or from the WINDOWS+R dialog.

Actual behavior:

NVDA takes ~5-7 seconds to start when using control+alt+n (timed with a stopwatch).
NVDA takes ~2-3 seconds to start when using any other method.

Expected behavior:

Using the shortcut should be as quick as any other way of starting NVDA.

NVDA logs, crash dumps and other attachments:

System configuration

NVDA installed/portable/running from source:

NVDA version:

NVDA 2024.2 Beta 3 Installed

Windows version:

Windows 11 (64-bit) Version: 23H2, Build: 22631.3593

Name and version of other software in use when reproducing the issue:

Other information about your system:

I tested exactly the same test with starting Microsoft Word via a desktop shortcut set to use control+alt+w and had basically identical results to NVDA. The issue is a Windows bug, not anything to do with NVDA. I'm only writing it up to track any update from Microsoft and for anyone else reporting this issue to us to find.

(Reported to Microsoft on 12 June 2024)

Other questions

Does the issue still occur after restarting your computer?

Have you tried any other versions of NVDA? If so, please report their behaviors.

If NVDA add-ons are disabled, is your problem still occurring?

Does the issue still occur after you run the COM Registration Fixing Tool in NVDA's tools menu?