nystudio107/craft-transcoder

Doesn't work :(

Closed this issue · 5 comments

helleholmsen commented

Nothing works :( Testing this locally. I'm hosting my assets on S3, the plugin is installed and paid for, and ffmpeg is installed at /usr/local/bin/ffmpeg. The error messages varies a bit, either it just outputs "unkown" when I'm trying to transform a video, or

  {% set fileInfo = craft.transcoder.getFileInfo(video, true) %}
  <h4>{{ fileInfo }}</h4>

gives me "Array to string conversion" (sometimes). Am I missing something?

khalwat commented

So please ensure that devMode is on, and then check storage/logs/web.log and search on transcoder to see if you can find any error or status messages

helleholmsen commented

@khalwat no error messages. All I can find is

[ma5u1vne35q1c5qvgcuv95ng4f][info][nystudio107\transcoder\Transcoder::init] Transcoder plugin loaded

khalwat commented

You should have a whole lot more than that. Try this:

  • Delete all of the log files on storage/logs/
  • Make the problem happen by reloading the page or whatever

Then send me the complete web.log file to: andrew@nystudio107.com

helleholmsen commented

@khalwat thanks! I sent you an email:)

khalwat commented

Ended up being an incomplete local software install -- ffprobe was missing from the brew install