OBS crashes when using AMD encoder
SpieleFresser opened this issue · 9 comments
Hello :)
I know, this issue has already been reported but I think I've got the same problem like CyberiumShadow, it might help you to know that.
Installed OBS version: 23.0.2
Installed obs-amd-encoder version: 2.5.1.0
Radeon Software Version: 19.1.1
Radeon Software Edition: Adrenalin 2019
Log file:
2019-03-24 11-05-06.txt
Crash file:
Crash 2019-03-24 11-05-21.txt
Operating system
Windows 10 Home 64-bit
CPU
Intel Core i5 6500 @ 3.20GHz
Skylake 14nm Technologie
RAM
8,00GB Dual Kanal Unbekannt @ 1066MHz (15-15-15-36)
Motherboard
ASRock H170M Pro4S (CPUSocket)
GPU
VN279 (1920x1080@59Hz)
SAMSUNG (1920x1080@59Hz)
8192 MBATI Radeon RX 580 Series (C.P. Technology)
Storage
1863GB Western Digital WDC WD20EZRZ-00Z5HB0 (SATA )
Optical drives
TSSTcorp CDDVDW SH-224FB
Audio
Realtek High Definition Audio
Issue: OBS crashes after 1-2 seconds when I use the AMD encoder and hit "start stream".
I alreday made a full clean, installed and deinstalled OBS like 5 times, installed all vc_redists and have the same problem in Streamlabs.
Please run OBS Studio --verbose --unfiltered_log and upload a log file with the same attempt. Without this information I am unable to provide further help.
2019-03-24 16-36-11.txt
I hope, that's what you're asking for
That log still seems to be the same as before, did you adjust the shortcut to obs like this?
If so, make sure you also check "Debug" in the encoder options. Note that this option is only visible in advanced output mode.
I'm sorry, I just changed the name of the link, not the target link. Now it should be the right log.
2019-03-24 22-02-24.txt
I also recognized, that I have only 2 encoders to pick from for streaming (in the options), but 3 encoders for video recording. I don't know if that's normal but it may help.
Unfortunately this seems to be a driver crash, which are out of my control. If you aren't already on the newest version of everything (Windows, AMD Driver, etc), consider doing a clean reinstall of the AMD Driver using Display Driver Uninstaller.
I've found out another thing. I am able to record and stream but only if my output resolution is 480p or less. If I set it to a value above, it crashes like described. I hope it helps you.
apu 9800b
apu 9800b
Could you open up another issue with your crash log, your full system information and if possible a normal obs log file too? The crash that was reported here is different from the one you're experiencing.