ogra1/zoom-snap

Zoom crashes multiple times before being actually able to join meeting, since upgrading to Jammy

jpseara opened this issue · 3 comments

Hello, all.

Since upgrading to Jammy, I've been having a problem with Zoom, more specifically when joining a meeting. At this point I am not sure if this is a problem related to the snap or not.

I can open the Zoom client fine. The problem is only when joining a meeting. The client will crash 3 or 4 times. At the 4th or 5th attempt, I am finally able to join the call. By that time there will be like 2 or 3 ghost users from me in the call, from the previous failed attempts.

I attach the complete logs. The problematic line is:

"zoom was exited due to a handled signal: 11"

Not sure if the problem is on snap or upstream, is someone here having the same issue?

zoom_stdout_stderr.log

Workaround: start a X11 session instead of Wayland.

i don't have this issur snap or otherwise, wayland or x11

It seems the stable channel version is on an older version of the zoom software.

Try updating to the version from edge channel:
sudo snap refresh --channel=edge zoom-client

Edit: as of November, the stable channel has now been updated to a newer version.
sudo snap refresh zoom-client --channel stable