Not working in Homey 2.0

Question

Not working in Homey 2.0

Closed this issue 5 years ago · 15 comments

Hello,
Thanks for the app for Homey.
Unfortunately this app is not working well with the Homey 2.0.
We can’t turn on/off the device and can’t know the state of the device.

Thanks,
Idan

Answer 1 · 2019-04-27T14:17:49.000Z

Hi,

Have you reinstalled the app after upgrading to 2.0 ?

Answer 2 · 2019-04-27T14:30:54.000Z

Yes, I never installed it before 2.0

Answer 3 · 2019-04-28T06:39:18.000Z

Can you check that you have set the key correctly in the configure screen ?

If it still doesn't work, you can press the "Create diagnostics report", and I will get an email with the log.

Answer 4 · 2019-04-28T06:44:33.000Z

Yes, I’ve set the key correctly because I can see some parameters.
I’ll send you the diagnostic report.

Thanks

Answer 5 · 2019-04-28T06:49:10.000Z

Here is the report code:
decb279b-e733-4e4a-839f-5fe65e15718f

Answer 6 · 2019-04-28T06:59:27.000Z

Thanks, The logs seems to be good.

Can you try to turn on / off, change the target temperature etc, and press the diagnostics button again ?

Answer 7 · 2019-04-28T07:28:35.000Z

Nothing is happening, I can only see the status

Here is the new log id:
8f161a59-735e-46b7-9406-928af657a215

Answer 8 · 2019-04-28T07:35:00.000Z

I can see that you tried to change the target temp to 23, and then 20.

Can you create a flow to turn the AC on ? The "Turn on" action.

Answer 9 · 2019-04-28T07:58:05.000Z

Its working with a flow, but i cant turn it on or off and the current state from the device section

Answer 10 · 2019-04-28T08:07:14.000Z

To understand: You can turn it on / off with the flow ? So that works for you?

But "from the device section", you mean from the mobile app ?

Answer 11 · 2019-04-28T09:22:00.000Z

Yes, from Homey 2.0, the only option is from mobile device

Answer 12 · 2019-04-28T09:45:09.000Z

You can turn on/off, set the mode and set the fan level from a flow.

And you can set the target temperature from the mobile app.

Sorry for asking again, but is it only changing the target temperature from the mobile app that does not work ?

Answer 13 · 2019-04-28T10:11:54.000Z

I want to turn it on/off and check it state from the mobile using Homey, but not through flows.
Right now i can only change the temperature

Answer 14 · 2019-04-28T10:50:44.000Z

I see. Well, that's not supported by the app.

But you can add a virtual device button to start a flow that turns the AC on / off. You'll have to add the Virtual devices app, add a virtual button and then add a flow that triggers when the button is pressed.

Answer 15 · 2019-04-28T11:03:30.000Z

Homey 2.0 app does support it, I have other apps that do it.